Purpose: 

We are searching for an experienced Product Manager to join our dynamic team, reporting to the Head of Travel Partnerships. This role is ideal for someone who is metrics-driven and goals-oriented, ready to excel in a fast-paced environment. You will work alongside cross-functional teams to design, build, and launch products that embody our company's vision and strategy. 

The Product Manager oversees the travel products life cycle and product to market plans, from planning to execution, prioritising travel suppliers, product and customer requirements, crafting the product vision, and working closely with merchandising, sales, marketing, and support to achieve revenue and customer satisfaction goals. This is an onsite role based in South Bank, QLD. Standard M-F 8:00-5:00pm/8:30-5:30pm, with occasional extended hours due to the global nature of the role. 

Primary Accountabilities & Objectives: 

• Work collaboratively with the Head of Travel to execute the travel products strategy

• Analyse customer needs, market trends, and competitive landscape to develop a distinctive product

• Track key metrics related to business objectives, including revenue, customer acquisition and retention, and customer satisfaction

• Identify improvement opportunities, recommending product enhancements

• Partner with Marketing, Sales, Operations, and Product teams to devise a go-to-market plan and pinpoint effective channels to reach target customers

Experience: 

• Minimum of 2 years in a product management role

• A Bachelor’s degree or equivalent experience

• Strong business acumen to understand market, competition, and financials

• Analytical skills to leverage data for informed product decisions

• Leadership qualities to inspire and motivate the team

• Excellent communication skills for articulating the product vision and strategy across stakeholders

• Ability to create a compelling product vision and guide the team towards achieving product goals 

• Assist in creating and maintaining the product roadmap, detailing key milestones and priorities

• Deep customer focus to develop products catering to customer needs

• Strategic thinking to anticipate issues and plan for product success

• Collaboration skills to work effectively with cross-functional teams

• Adaptability to changing market conditions and customer requirements

• Growth mindset to test experiments and gather customer feedback to drive retention