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Our specialist division, FCM Meetings and Events, are looking for the newest member of their Meetings team. This team are our resident experts when it comes to finding the right places, spaces and solutions for our clients. As a Sourcing & Meeting Consultant you will be expected to provide exceptional service to your dedicated client portfolio. Demonstrating passion, knowledge and commitment, with common and business sense. The successful candidate will have experience as a consultant, or in customer service dealing with a variety of clients, be an excellent communicator, be self-motivated, with an interest, or current knowledge of the M&E industry.

About FCM Meeting and Events

Working for FCM Meetings & Events is all about bringing the world together, one event at a time. Attending events is no longer just about "getting together" - it's about reconnecting, relinking, and reopening the globe. Our shared culture, creativity and systems with parent travel management company, FCM, means our clients receive the best of both worlds. Plus, it means our people are offered award-winning work perks. We don't just think outside the box, we dance around it. Join our team to work with the best of the best in a flexible, collaborative events agency.

About The Role

• Deliver outstanding customer service to M&E clients and suppliers
• Source and recommend venues that match client needs, budgets, and timelines
• Negotiate rates to secure the best possible value for clients
• Build strong relationships with clients and suppliers alike
• Communicate efficiently and effectively, always keeping clients informed
• Manage multiple projects and deadlines with impeccable organisation
• Follow established FCM M&E systems, processes and reporting standards
• Engage with self-learning and development initiatives to grow professionally

About you

• Customer Service experience - Essential
• Efficient in using the Microsoft Office suite - Essential
• A knowledge of all major suppliers and relevant MICE products/destinations - Desirable 
• Venue Sourcing or relevant industry experience - Desirable 

What's in it for you

• Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
• Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
• Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
• Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
• Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
• Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
• Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
• And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.

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