National Director of Sales Training
A world where tech and people work collectively to make corporate travel simpler, faster and easier.
Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travelers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel.
Corporate Traveler has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.
To learn more about Corporate Traveler please click HERE
About The Opportunity
The National Director of Sales Training will lead global implementation of the Winning by Design sales methodology, designing scalable training programs for SDRs and AEs to improve performance and drive consistent revenue growth. This role combines hands-on training development, cross-functional collaboration, and individual quota-carrying to stay grounded in the sales process. With a focus on onboarding, upskilling, and methodology adoption, the position is key to building a high-performing, continuously evolving sales organization.
Key Responsibilities
- Design and create comprehensive sales training programs for new Sales Development Representatives (SDRs) and new Account Executives (AEs)
- Ensure training materials are aligned with Sales Strategies, Ramp time goals and sales targets.
- Ensure training materials are aligned with Sales Methodologies.
- Conduct in-person and virtual training sessions and workshops that are interactive, motivating and tailored to individual position (SDR or AE) ramp goals. These trainings can be run by Subject Matter Experts within the business, Sales Leadership, Sales Enablement or Sales Training Specialist.
- Proactively monitor reps by Keep Performance Indicators (KPIs) & work alongside sales leaders to develop reps individually based on perceived gaps.
- Regular check-ins, supporting sales leaders in development to Account Executives (AEs), creating a framework & competency tracker for when Sales Development Representatives (SDRs) are ready to become Account Executives (AEs)
- Collaborate closely with the VP of Sales and Sales Enablement Manager to strategically design, develop, and implement comprehensive sales methodologies that can be seamlessly integrated across the entire Sales Department. This will involve working cross-functionally to assess current sales processes, identify improvement opportunities, and create standardized, scalable approaches that align with the company's strategic sales objectives and support consistent performance enhancement
Experience & Qualifications
- Minimum 5 years' experience in a B2B senior sales role
- 1+ years’ experience managing a sales team
- 1+ years' experience training B2B sales in a Go-To-Market environment
- Consistent track record of quota achievement
- Travel Industry Knowledge is a plus
- Experience hiring and training in a fast-paced environment
- High levels of self-motivation, ownership and adaptability with the ability to handle multiple responsibilities and teams
- Analytical and data-driven
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
- Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
- Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
- Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
- Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
- Personal connections: We are a big business founded on personal relationships.
- Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
- A career, not a job: We offer genuine opportunities for people to grow and evolve
- We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
- Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.
Benefits Include:
- Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Health benefits including, medical, dental, vision, gender affirming care, and fertility care
- Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
- Flexible Spending Accounts
- Employee Assistance Program
- 401k program with partial match
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.
#LI-DE1#CTUS#LI-Onsite
Location – Boston, MA
If this sounds like the opportunity you have been waiting for then APPLY NOW.
For this position, we anticipate offering an annual salary of $125,000plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $125,000 - $175,000. The annual salary range listed represents the total compensation package, excluding benefits.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Centre Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com
🏆 Travel Weekly Magellan Awards: Silver Winner for Accessibility and Inclusivity (2023)
🌟 GBTA WINiT: DEI Leadership Pinnacle Award (2023)
✈️ CHHR: 5-Star DE&I Employer (2023, 2024)
🌍 Seramount, FCTG Mexico : Member of the Global Inclusion Index (2023, 2024)
🏅 Newsweek: America’s Greatest Workplaces for Diversity (2024)
