Join Australia’s Travel Money Experts – Travel Money Oz!
Make every journey count – including your career.
At Travel Money Oz, we’re not just about currency exchange – we’re about empowering travellers to explore the world with confidence. Whether it’s jetting off for business, sending love across borders, or gearing up with the perfect travel money card, we make travel money simple, smart, and stress-free.
Now, we’re on the lookout for a Roster Optimisation Administrator to help us keep our store network running like clockwork across Australia and New Zealand.
🌟 Why You’ll Love It Here:
- Be part of a vibrant, travel-loving team that’s passionate about making money matters easy for adventurers
- Work in a dynamic environment where your ideas and insights help shape how we operate
- Enjoy the satisfaction of knowing your work directly supports our people and our customers
What You’ll Bring:
- Data analysis and reporting experience (excel, pivot tables, Power Query)
- Prior experience in retail, financial services, or multi-site operations
- Knowledge of the General Retail Award or similar award/legislation frameworks
- Comfortable with data reconciliation and exception handling
- Clear written/verbal communication and stakeholder coordination experience
- Experience with a rostering/time & attendance system OR understanding of basic concepts and its importance
What You’ll Do:
- Align rosters with customer demand, budget, and General Retail Award compliance
- Monitor contracted hours, leave, and overtime; suggest cost-effective alternatives
- Coach store leaders on roster best practices and manage exceptions
- Validate leave entries and reconcile consultant deals between GTS and store timesheets
- Reconcile rosters, timesheets, leave bookings, and contracted hours; resolve discrepancies before payroll
- Prepare payroll files, track approvals, and ensure timely submission
- Check award settings, penalty rates, and public holiday rules with Payroll/HR; escalate issues as needed
- Conduct daily spot checks, weekly approvals, and payroll cutoff reconciliations
- Maintain Excel, Power Query, and Power BI models/macros
- Update fortnightly reporting packs and monthly dashboards with Commercial Analyst support
- Work with Payroll and People Planner teams to meet deadlines and ensure smooth operations
- Identify process gaps, document SOPs, and drive improvements
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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