
***12 month Fixed Term Contract, based in our South Bank, Brisbane head office.
Purpose: Provide change management support (change, communication, training) for a large-scale transformation program in our Global Business Services division. This role will see you work within a dynamic project team and requires extensive experience in managing large-scale change across diverse and global stakeholder groups.
Day in the life
- Facilitating workshops to understand, assess and document change impact to roles and processes.
- Preparing and presenting the change management activities needed to make our projects successful.
- Providing change management support to senior leaders to ensure that the change is understood, accepted and embedded in brands and regions.
- Issuing communications tailored to our various stakeholder groups.
- Input to implementation planning covering training requirements and cutover activities.
You'll be perfect for the role if you have:
- Delivered in the role of a Change Manager for over 10 years.
- Have had experience with managing global stakeholders with diverse requirements.
- Have experience with transformation projects delivering large scale changes to processes.
- Worked on fast-paced projects.
- Experience in transition planning to ensure business readiness for change.
- Developed and managed communication plans incorporating various channels and broad range of audience.
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

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