Flight Centre Travel Group (FCTG) is one of the world’s largest travel groups with a vast leisure and corporate travel sales network that extends throughout four major regions: Australia and New Zealand, The Americas, EMEA, and Asia. This role is based at our South Bank, QLD HQ.
Purpose:
The Enterprise Risk Systems and Data Analyst will be responsible for managing the company’s Integrated Risk Management (IRM) and Continuous Monitoring platforms. This role requires strong data analytics and scripting skills with the ability to translate complex risk data into actionable intelligence. Experience with Governance, Risk, and Compliance (GRC) platforms or similar no code/low code SAAS platforms is preferred
Primary Accountabilities & Objectives:
Risk Systems Management
- Administer and optimise the company’s Integrated Risk Management
- Work with internal stakeholders to develop risk dashboards, reports, and analytics that provide valuable insights
Maintain data integrity, system configuration, and user access within GRC platforms (IRM) and Continuous Monitoring platforms to support enterprise-wide risk management activities
Data Analytics & Reporting
- Analyse large datasets to identify risk trends, anomalies, and potential areas of concern
- Develop custom reports, visualisations, and automated alerts to support risk management and compliance teams
- Utilise machine learning, predictive analytics, or automation where applicable to enhance monitoring capabilities. Governance, Risk & Compliance (GRC) Support
- Ensure alignment of risk systems and processes with regulatory requirements, industry standards (e.g., ISO 31000, COSO, PCI DSS), and internal policies.Support the implementation of risk frameworks, control testing, and compliance monitoring through the GRC platform
- Work local and regional (Americas, EMEA, Asia) risk and compliance
Stakeholder Engagement & Process Improvement
- Recommend and implement system enhancements, automation, and process efficiencies
- Provide training and support to key users of the risk platforms to maximise adoption and effectiveness
- Collaborate with IT, cybersecurity, finance, and operational teams to improve risk management processes
Experience:
- Bachelor’s degree in business, Data Analytics, Information Systems, or a related field
- Experience with GRC platforms (e.g., Diligent One, RSA Archer, MetricStream, ServiceNow GRC, OneTrust)
- Experience with risk monitoring automation, machine learning models, or process automation tools (preferred)
- Additional certifications (e.g., CRISC, CISA, CISSP, or a relevant data analytics certification) are advantageous
- Advanced data analytics skills, including experience with SQL, Power BI, Tableau, or Python/R for data visualisation and reporting
- Salary: $95-105k Plus Super (based on experience)
Why Flight Centre?
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
🏆Exclusive Staff Discounts/Salary: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more. Salary range on offer to $100- 130k Plus Super (based on experience).
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
We value you
Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Irreverence. Ownership. Egalitarianism.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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