Indochina Travel Product Leader

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Brand: Discova
Work type: Full time
Location: Siem Reap, Ho Chi Minh City, Vietnam, Hanoi, Vietnam
Categories: Wholesale & Product

Indochina Travel Product Leader

We’re looking for an individual with exceptional collaboration and leadership skills, someone who thrives on challenge and continuously seeks to innovate and grow their team. Sound like you? Then join us as our Indochina Travel Product Leader!

About the Opportunity

The Product Design Team Leader for our Indochina destinations develops innovative travel products to suit the needs of current and prospective clients. Aware of new customer trends and emerging opportunities, you will provide insight and product development direction so that the product offering at Discova leads the market. Possessing strong commercial acumen, as designer you must ensure products are both competitively priced and highly profitable and that product content is complete for distribution.

Your main responsibilities are:  

  • Sitting at an integral cross-section, your role will be to fully realise the company’s strategic vision by ensuring that Discova’s authentic, local, and experiential product range stands out from the competition.
  • Oversee product selection for high value agent tenders and key agent renewals.
  • Ensure the development of best practice processes for the designing of product globally.
  • Ensure research and benchmarking takes place for all newly designed product.
  • Monitor the customer segmentation and continually manage the product portfolio, ensuring there is a suitable range of product to match the different requirements of Discova’s clients.
  • Quickly address gaps in the product range, whether by destination or travel theme.

About you

The Essentials:

  • A bachelor’s degree or 5 years’ experience in product development and management.
  • Comprehensive travel industry and Discova destination knowledge.
  • Fluent in both written and spoken English.
  • Extensive travel to or in our destinations or prior experience living in them is a plus.
  • Minimum 12 months team leadership experience.

The Attributes:

  • Well-developed problem-solving skills.
  • Customer centric with commitment to high standards of service delivery.
  • Solid collaboration and communication skills (verbal and written).
  • Strong commercial acumen and analytics.
  • High attention to detail and strong time/priority management skills.
  • Strong interpersonal and presentation skills across different cultures.
  • Strong decision-making and leadership qualities
  • Able to remain calm, patient, and approachable under pressure.
  • Able to work independently or in a team environment.
  • Willing to travel on business when required.
  • Proficient with Microsoft Office applications. 
  • Personally aligned with Discova’s company purpose and values.

About Us

As a leading destination management company, operating in numerous destinations across Asia, being a part of the Discova team means being in your element.

Discova holds responsible travel at its core, working responsibly with customers, host communities and local business partners to offer the best value, highly rated experiences with customer satisfaction as a hallmark of their service. As a company, we provide thrilling global career advancement opportunities, a wonderful and supportive team culture, distinctive leave benefits, and social events that stand out in the industry.

Discova’s people are homegrown - 95% are locals, blending localised know-how with an understanding of what makes a Discova trip to their home country special.

To be part of the Discova family is to be in your element, and being in your element means: being the best you can be in any situation; doing what you love whatever your role is; and being valued for who you are and what you do; continuing to grow as the world changes; joining a family that creates a world of possibilities.

To learn more about Discova click: https://www.discova.com/ 

Work Perks!

What’s in it for you: We are renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

Have fun: At the heart of everything we do at Discova is a desire to have fun. Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and the annual Global Gathering - You'll have to experience it to believe it!

Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.

Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Personal connections: We are a big business founded on personal relationships. “We work globally, live locally” is one of our credos that really makes a difference in our world of travel possibilities.

A career, not a job: We offer genuine opportunities for people to grow and evolve. We back our people all the way, no matter what the results are. We are strongly committed to supporting every single employee in their professional and personal development.

Giving Back: As one of the very few, we are proud to provide corporate social responsibility programmes across all our departments supporting nominated charities through workplace giving, promoting volunteering, and supporting fundraising initiatives through our employee giving and office environmental Programmes. All our employees even can enjoy 1 volunteer day per calendar year.

Get in touch now and Discova a world of possibilities!

 

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