Senior Risk and Audit Analyst - Vancouver, BC
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
To learn more about Flight Centre Travel Group please click HERE
About The Opportunity
This is a maternity coverage role until February 2026.
The ideal applicant will oversee the Diligent financial & fraud monitoring program's 2nd line functions to ensure transactions comply with internal policies and financial controls. Manage the sourcing, integration, and analysis of data from various systems into Diligent to identify financial misconduct.
Monitor and review analytics generated by Diligent and direct financial reviews to address the most relevant risks, while managing diligent operations effectively by fine-tuning or creating new ECL scripts as needed.
You will collaborate with other risk and finance functions globally to ensure a cohesive approach to transaction monitoring.
Implement additional business areas into the monitoring program including testing and validation. Identify and implement improvements to the transaction monitoring processes.
Key Responsibilities
Financial Fraud & Misconduct Investigations
- Conduct internal and external investigations into suspected fraudulent activities and financial misconduct.
- Determine the best investigative approach for each case, ensuring key questions are addressed while supporting legal requirements.
- Support the collection of information and documentation of evidence, including interviewing employees, related to investigations.
- Compile detailed investigation reports, including findings, evidence, recommendations for corrective actions, and referrals to law enforcement.
Reporting
- Deliver consolidated management reporting to various stakeholders on findings, issues, risks and recommendations identified during monitoring activities.
- Provide analysis on whether controls and risk management process implemented by management are designed and operating effectively.
- Maintain and report on identified finance risks and recommendations on how to address each. Identify and report on value added opportunities such as process improvements, control simplification and cost saving initiative.
Finance Management Support
- Support finance to develop action plans to address issues identified in the Diligent monitoring program.
- Provide feedback of the outcomes of action plans implemented by finance stakeholders to mitigate risks.
- Support management with ad-hoc projects and tasks, ranging from brief collaboration to extensive engagements.
- Assist finance management with designing and implementing controls as required.
- Assist finance management with developing and communicating finance policies and procedures.
- Analyze the impact of material changes, such as new systems, on internal controls including the Diligent monitoring program, as well as external compliance requirements.
- Facilitate monthly meetings with finance management to review current and emerging risks.
Guidance, Training & Workshops
- Conduct ongoing training to the finance stakeholders on general risk awareness, identified risks, policy & procedures, and controls.
- Participate in conducting companywide general risk awareness training.
- Participate in finance risk identification & assessment workshops.
Experience & Qualifications
Qualifications/Certifications: Risk management qualification, program enrolment, or professional accounting designation or certification. Advanced designation such as Certified Fraud Examiner (CFE) highly desirable.
- Minimum 5 years’ experience in an audit or risk role (internal or external).
- High attention to detail.
- Proven ability to understand and challenge business processes.
- Strong analytical and problem-solving skills with proactive issue remediation including control design.
- Strong interpersonal and communication skills for relationship building at all levels.
- Strong customer focus and teamwork skills
- Effective time management and organizational skills
- High degree of flexibility to deal with change, growth and pressure.
Desirable: Experience in data analytics tools and scripting (such as ECL).
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
- Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
- Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
- Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
- Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
- Personal connections: We are a big business founded on personal relationships.
- Diversity, Equity & Inclusion
- Diversity Day: paid leave to observe holiday or cultural celebration of your choice
- Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice)
- DEI education
- Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
- A career, not a job: We offer genuine opportunities for people to grow and evolve
- We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
- Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through volunteering and fundraising.
- Office Environmental Program
- Many of our offices are Leadership in Energy and Environmental Design (LEED®) Gold certified buildings
- 1 Volunteer Day per Calendar Year
Benefits Include:
- Generous paid time off policy
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Group benefits including extended health care, dental and vision, gender affirming care, fertility care
- Insurance including life, AD&D, critical illness, long term disability
- Employee Assistance Program
- RRSP/RPP with matching
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
#LI-AG1#FCB#LI-Onsite
Location – Toronto, ON
If this sounds like the opportunity you have been waiting for then APPLY NOW.
For this position, we anticipate offering an annual salary of $100,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.
Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca
