The Technical Lead overseas the design and development of technical solutions within a team. They ensure solutions meets customer and business needs and align to technical best practices. Our successful candidate will coach, mentor, develop and be an advocate for agile software delivery practices, such as continuous delivery and test automation.
Your Responsibilities:
· Partner with stakeholders to support solution discovery
· Identify gaps in technical capability, and work with architects and others to resolve these
· Align technical solutions to customer and business needs
· Advocate and support Agile ways of working
· Promote and support best practices
· Remove impediments and distractions to optimise team performance
· Globalizing the Service Offering: A key challenge for this role is the global expansion of the service, especially while managing the complexities of a migration in the booking management data platform.
· Building Product Capabilities: You’ll be working on developing product features to increase user adoption, which is critical to the success of the platform
· Collaboration: You will need to align product development with technical direction in partnership with cross-functional teams, including the Delivery Lead, BA, and UX
Leadership
· Collaborate with team members to identify and fix technical problems
· Analyse customer and business needs and design and develop solutions that meet them
· Manage technical debt and ensure that solutions remain updated and supported
· Conduct security audits and identify areas of improvement
· Guide a team through technical issues and challenges
· Continuously learn and develop yourself and others helping to meet team technical goals
· Support agile team transformation and encourage teams to adopt agile values
Software Engineering
· Design and develop efficient, testable, and maintainable solutions
· Ensure solutions meet customer and business needs
· Continuously manage and reduce technical debt
· Support and advocate secure coding practices
· Support and advocate engineering best practice
· Advocate and adopt modern architectural solutions where appropriate, such as microservices, event driven architecture, and serverless
· Support the uptime and availability of solutions in production
Who you are:
· 7+ years professional experience in a senior software engineering role
· A Bachelor’s degree or demonstrated equivalent experience
· Demonstrated understanding of Agile principles and processes
· Strong understanding of modern software engineering principles and practices
· Commercially minded with the ability to hit the ground running, and to build and maintain constructive working relationships at all levels
· Excellent adaptive team leadership capabilities including the ability to foster productive team dynamics, engage and enable teams and coach for performance
· Strong Technical Expertise: The right candidate should have strong cloud development experience with Serverless and/or containers. They need to have successfully delivered projects in this space, ideally using modern web development frameworks like React (or similar JSX component-based libraries)
· Be familiar with eCommerce, checkout, and order fulfillment processes. Experience with observability platforms and data-driven development practices will also be important
· Leadership & Mentorship: The individual must be a good mentor, able to guide team members, collaborate with Agile Delivery Leads (ADL), Business Analysts (BA), and UX teams, and work closely with architects to ensure best practices are followed
· High level of integrity and professional accountability
· Ability to embrace change in a fast-paced environment
· Proactive in identifying risks and opportunities
· Ability to manage multiple issues at once and strong prioritisation skills
· Experience within travel or other internet-scale environments (Desired)
· Strong understanding of the travel or retail industry (Desired)
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Lt
🎉Development: Individualised Learning & Development pathway options
👐🏼Growth in Technical Leadership: The candidate has a career path toward higher technical leadership roles such as architecture or Head of Engineering (HoE) roles.
🥇Personal and Team Growth: The company promotes growth through communities of practice and by continuously improving development practices and standards, allowing the new tech lead to evolve both individually and as a part of the team.
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
