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POSITION TITLE:                           Executive - D365 Admin Support

REPORTING TO:                            Manager – D365 Admin Support

LOCATION:                                    NOIDA, India

We are looking for D365 Admin Support executive to handle the invoices and Billing on D365. Work on the Amadeus Queues and Salesforce queries. The successful applicant will possess strong understanding of Billing and Invoicing activities or Travel background with good knowledge of GDS Refunds, your work will play a major role in maximizing the customer experience related to Invoicing and refunds. You should have experience interacting and working with customers, maintaining the TAT. You should also have excellent organizational skills and be able to handle time-sensitive tasks.

Responsibilities:

Monitors GDS refund queue, General invoicing, Invoice/Reporting adjustment, Credit notes, delivery of invoices timely, Interaction with customers on Salesforce queries, BSP/ARC reconciliation

Requirements and skills:

Two to four years of work experience as Travel consultant or Credit controller

Good Knowledge on Amadeus

Good knowledge of Refunds in GDS or Billing/Invoicing

Good MS Excel skills

English fluent (Written and oral)

Experience on D365 is good to have

Graduate with any discipline

Minimum Experience:  2-4 Years for Executive / 5 years for Sr Executive