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Join a team of international, award-winning event management professionals delivering creative, client-led solutions backed by strong logistics and technology. Our company is a leader in global travel and event management, recognised for exceptional service and innovation. We are a fast-growing organisation, ranked among top-performing businesses internationally, committed to shaping the future of business events and travel. Following significant recent growth and integration into a larger global group, we’re continuing to expand our events team.

About FCM Meeting and Events

Working for FCM Meetings & Events is all about bringing the world together, one event at a time. Attending events is no longer just about "getting together" - it's about reconnecting, relinking, and reopening the globe. Our shared culture, creativity and systems with parent travel management company, FCM, means our clients receive the best of both worlds. Plus, it means our people are offered award-winning work perks. We don't just think outside the box, we dance around it. Join our team to work with the best of the best in a flexible, collaborative events agency.

The Role

Client Management

• Work closely with senior leadership to deliver professional, seamless service.
• Identify opportunities to enhance client relationships and grow accounts.
• Attend client meetings and immerse in their brand and industry landscape.
• Provide leads to other teams within the events function.
• Arrange venue visits and offer on-site support where needed.

Event Planning

• Lead medium-sized events from planning through to delivery and reconciliation.
• Manage RFP processes and coordinate with suppliers and internal teams.
• Support larger events led by senior colleagues and assist with delegate management.
• Provide comprehensive post-event feedback and reporting.

Facilities & Services

• Oversee coordination with suppliers and internal stakeholders to ensure quality service delivery.

Financial & Contract Management

• Develop and manage event budgets, including negotiating contracts.
• Ensure timely payment processing, invoicing, and financial reconciliation.
• Maximize revenue through up-selling and partnership opportunities.
• Adhere to contract terms and cancellation policies.

Logistics

• Manage room setups, AV requirements, catering, and rooming lists.
• Ensure proper use of internal tools and technology platforms.

Programme Delivery

• Prepare and distribute post-event documentation and insights for client review.

Team Collaboration

• Maintain an active pipeline of upcoming events in line with team strategy.
• Support and mentor junior staff.
• Attend internal training and external industry events.
• Adhere to company policies and business continuity plans.
• Provide out-of-hours support when required.

About You

• 2–3 years of experience managing various event formats (meetings, accommodation, team building, etc.)
• Strong business development and upselling ability.
• Proficiency in English; additional languages a plus.
• Familiar with Microsoft Office, project tools, and venue sourcing platforms.
• Knowledge of event tech platforms (Cvent or similar).
• Strong industry knowledge (UK and international destinations and suppliers).
• Excellent communication, negotiation, and client-facing skills.
• Able to multitask, prioritize, and stay calm under pressure.
• Strong commercial awareness, budgeting, and financial management skills.
• Willingness to travel and deliver events on-site.

What's in it for you

• Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
• Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
• Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
• Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
• Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
• Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
• Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
• And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.