Purpose
Deliver specialised financial analysis and business partnering for our loyalty ecosystem, translating complex program economics into actionable intelligence. Design financial accounting and reporting frameworks tailored to loyalty operations, including points liability valuation, breakage analysis, revenue recognition, and partnership performance, while fostering financial discipline within the Loyalty program. You will be responsible for ensuring accurate partner billing, managing all AR and AP, and take responsibility for the financial and management accounting of the Program.
Partner closely with loyalty operations, commercial, and program teams to enhance financial decision-making across the loyalty platform. Your analytical expertise will guide program profitability assessments, business case development, and performance reporting, cultivating strong commercial acumen within our loyalty portfolio.
Day to day you’ll be…
- Financial Storytelling: Present complex loyalty program financials to senior management with clear insights and recommendations
- Points Liability Management: Monitor and forecast points liability, breakage patterns, and fair value assessments under IFRS 15
- Performance Analysis: Track program KPIs including enrolment penetration, redemption rates, and partner revenue performance
- Business Partnering: Support strategic initiatives with cost-benefit analysis, scenario modelling, and financial impact assessments
- Management Reporting: Prepare Program presentations, business case updates, and financial variance analysis
We’d love to hear from you if you have…
- CA/CPA qualified or working towards qualification
- Strong financial modelling and analytical skills
- Business partnering experience with stakeholder management
- Understanding of revenue recognition principles (IFRS 15 advantageous)
- Ability to translate financial data into compelling business narratives
- Collaborative mindset with excellent communication skills
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
#LI-BC1#LI-Onsite
