The Executive (HR Operations) team will be key contributors within the Global HR Operations (HRO) team, providing comprehensive HR administrative and operational support across a diverse range of regions including Australia, Asia, the UK & EMEA, New Zealand, and the Americas.
In this focused role, you will support a dynamic workforce requiring rotational shifts to ensure seamless coverage across time zones. Your role will involve managing a wide spectrum of HR processes throughout the employee lifecycle, from onboarding to offboarding. Success in this role hinges on strong collaboration with internal stakeholders and HR teams worldwide, as well as advanced proficiency in Workday to efficiently manage HRIS transactions, maintain accurate data, and generate insightful reports.
Key Responsibilities:
- Manage the end-to-end employee lifecycle, including onboarding, confirmation, transfers, data changes, and offboarding, ensuring accuracy and compliance across all regions
- Coordinate pre-joining activities, such as document collection, background verification, IT provisioning, and Day-1 readiness, ensuring a smooth onboarding experience for new hires
- Facilitate virtual inductions and onboarding touchpoints to enhance employee engagement from Day One
- Oversee exit processes, including notice tracking, system deactivation, full and final settlement coordination, and exit documentation in compliance with regional regulations
- Maintain accurate organization structures, position management, and reporting hierarchies within Workday
- Support the monthly payroll cycle by consolidating and validating payroll inputs and responding to employee payroll and benefits-related queries
- Handle HR-related queries from global employees through ticketing systems, chat, and email, ensuring timely resolution aligned with service-level agreements (SLAs)
- Collaborate closely with HR Business Partners, Talent Acquisition, Payroll, and Compliance teams to ensure process alignment and consistency
- Ensure data accuracy and system integrity by updating employee records in Workday in real-time and maintaining audit trails
- Adhere to global policies and procedures while being sensitive to regional HR compliance requirements
You’ll be perfect for the role if you have:
- Minimum post graduate degree/ master’s in business administration in human resources, or a related field
- 2–4 years of experience in HR operations or related functions
- Exposure to working in a shift-based model and multicultural team environments
- Proficiency in Workday is mandatory
- Proficiency in MS office for HR analytics
- Attention to detail and accuracy in data processing
- Strong knowledge of HR processes across the employee lifecycle
- Ability to handle confidential data with high integrity and discretion
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.
Market Aligned remuneration structure and a highly competitive salary
Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
Great place to work - Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people
Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the wellbeing of our people.
Paternity Leave: We ensure that you can spend quality time with your growing family
Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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