At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!
As the Quality Assurance (QA) Lead you will drive and manage testing across multiple Agile teams, ensuring that testing activities align with Agile sprints, iterations, and project goals and that product quality is maintained and continuously improved throughout the software development lifecycle. This role emphasises close collaboration with cross functional teams to efficiently deliver high-quality software.
If you're looking for a role that involves a strong focus on continuous delivery, automation, and risk-based testing to ensure the product meets high standards while following Agile principles and processes, we encourage you to apply!
Day to day:
Lead Agile Testing Initiatives
- Coordinate testing across multiple Agile teams, ensuring that quality practices are integrated into every stage of the Agile lifecycle, from sprint planning to release
End-to-End Testing
- Oversee end-to-end testing of features and user stories, including functional, integration, regression, performance, and security testing
- Ensure comprehensive test coverage across all aspects of the product, including user flows and system integrations
Test Planning & Execution in Agile Sprints
- Develop and maintain test plans that align with Agile sprints
- Review user stories, acceptance criteria, and backlog items to ensure they are testable
- Manage test execution during sprints, ensuring timely delivery of test results and defect tracking
Quality Metrics and Reporting
- Define, track, and report on key quality metrics such as defect density, code coverage, and test effectiveness in an Agile context
- Provide timely and actionable insights to stakeholders, ensuring alignment with sprint and release goals
You'll be perfect for the role if you have:
- 5+ years of experience in Quality Assurance, with at least 2 years in an Agile environment (Scrum, Kanban, etc.)
- Proven experience leading quality initiatives in an Agile setting, managing testing efforts across multiple teams
- Solid understanding of Agile principles and methodologies (Scrum, Kanban, etc.) and how they apply to software testing
- Experience with test automation in an Agile environment and CI/CD pipelines
- Strong leadership and mentoring skills, with the ability to guide teams through Agile best practices
- Problem-solving mindset with a focus on delivering high-quality solutions and continuous process improvement
What you will enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.
⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!
🧑💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.
🔧Access to learning tools such as Udemy for ongoing technical skills development
♀️Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Irreverence. Ownership. Egalitarianism.
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