Hello,
FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.
FCM, part of Flight Centre Travel Group (FCTG), is one of the world’s largest travel management companies and a trusted partner to national and multinational organizations. Operating in 97 countries with a 24/7 reach, FCM’s advanced technology and flexible solutions are designed to anticipate and solve client needs, supported by experts who provide in-depth local knowledge and a strong duty of care, ensuring a highly personalized business travel experience.
As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions to its clients. FCM has won the prestigious World’s Leading Travel Management Company Award at the World Travel Market (WTM) for nine consecutive years (2011-2019). We are constantly transforming the business of travel through empowered, accountable people who deliver 24/7 service both online and offline.
Key Responsibilities:
Credit Management and Policy Development:
- Develop and implement company-wide credit control policies and procedures.
- Evaluate the creditworthiness of potential clients using financial analysis, credit reports, and historical data.
- Set credit limits and terms for new and existing customers in alignment with company objectives.
Collections and Risk Management:
- Ensure timely collection of outstanding receivables to maintain positive cash flow.
- Monitor accounts receivable to identify overdue accounts and implement necessary recovery actions.
- Reduce bad debt exposure through effective risk assessment and mitigation strategies.
Stakeholder and Team Management:
- Collaborate with sales, finance, and operations teams to align credit practices with business goals.
- Lead, mentor, and manage the credit control team to achieve performance targets.
- Build strong relationships with clients to negotiate payment terms and resolve disputes effectively.
Compliance and Reporting:
- Ensure adherence to local regulatory requirements and company policies.
- Provide regular reports and forecasts on accounts receivable, credit risk, and collections performance to senior management.
- Stay updated on changes in financial and legal regulations affecting credit control in India.
Required Skills and Qualifications:
Educational Qualifications:
- Bachelor’s degree in finance, Accounting, Business Administration, or related fields.
- Professional qualifications (e.g., CA, CPA, CMA) or an MBA in Finance are preferred.
Experience:
- 10+ years of experience in credit control, accounts receivable, or financial management, with at least 3-5 years in a leadership role.
- Industry-specific experience (e.g., manufacturing, services, FMCG) may be advantageous.
Technical and Soft Skills:
- Strong knowledge of credit analysis, financial management, and risk assessment.
- Regulatory requirements like GST compliance etc.
- Proficiency in ERP systems and financial software (e.g., D365, SAP etc.)
- Excellent communication, negotiation, and interpersonal skills.
- Analytical mindset with the ability to make data-driven decisions.
KPIs for Success:
- Reduction in Days Sales Outstanding (DSO).
- Decrease in bad debts and overdue accounts.
- Improved cash flow and collections efficiency.
- High team performance and stakeholder satisfaction.
- Automation of Processes .
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.
Market Aligned remuneration structure and a highly competitive salary
Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
Great place to work - Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people
Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people.
Paternity Leave: We ensure that you can spend quality time with your growing family
Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
We value you...
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Who we are...
Since our beginning, our vision has always been to open up the world for those who want to see.
As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).
We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.
We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.
Irreverence. Ownership. Egalitarianism
