Attention Travellers, this is The Captain speaking - your search in developing a career in the travel industry is over! Soon, you will be landing in a role where you’re encouraged to share your passion for travel and open up the world for our customers. The climate is warm, welcoming and rewards the bold and brave. Leave your ego at the gate and be sure to check in your desire to discover, dazzle and delight our customers. So buckle up and read on… your next adventure awaits!
Your First-Class Employee Benefits
💰 Be rewarded with a base wage plus uncapped incentives payment structure - earn a percentage of every sale you make from day one, there’s no limit on what you can earn
💲 Average earnings for a Travel Consultant in their first 12 months are $60k plus super and penalties, increasing to 78k by the second year – with average earnings up to $95k for Senior Consultants and $138k for Team Leaders.
🙋🏾♀️ Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉 Development: Individualised Learning & Development pathway options
🏆 Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏 Become a true expert – access industry travel discounts and qualify for sponsored ‘Familiarisation Trips’ to explore new destinations and products around the world
💎 Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦 Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA plus Benefit from two ‘Proactive Personal Leave’ days each year and attend essential appointments like the dentist, doctor or skin check to be proactive with your health - no questions asked
🌞 Mental Health: Support and Employee Assistance Program for staff and family
🎉 Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar Global Gathering and Flichella
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚 Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
🎓Get qualified for free with a Certificate 3 & 4 in Travel & Tourism (worth 20k!) through Australian Apprentice Training - you may also be eligible to receive direct financial support while you study
🌈Thrive in a workplace that embraces individualism – come as you are!
What it takes to be a Travel Expert
- You’re a seasoned traveller with a history of international destinations (and even more on your bucket list!) and you’re the go-to person in your circle for travel recommendations, tips and tricks
- You believe hard work should be rewarded, so you thrive in an environment where KPIs and sales targets help you achieve the incentives you deserve!
- You’re a team player who is open to feedback on ways to improve your sales processes and are always open to improving
- You seek out new ways to build on your success and think outside of the box for your customers to find the best travel solution for them
- You understand the importance of organisation and managing your time effectively to achieve the best result and stay on top of your work
- You’re not only good at the people stuff, but at the behind the scenes stuff too. Like building itineraries, doing up invoices, operating our complex booking systems and jumping between different programs with a customer in front of you
How you will open up the world for our customers
- Build dream itineraries for your customers and create lasting memories they’ll share for years to come
- Share your travel knowledge and make the perfect recommendations for your customer - choosing from a range of different travel options products and suppliers. This includes flights, accommodation, cruise, tours, insurance and more
- Roll out the red carpet for your customer and create a space where they feel welcomed and valued through active listening, mutual respect and a positive attitude
- Be someone your customers can trust and share their excitement with, showing them you take your business seriously, but not yourself
Don’t miss your flight! Apply now for one of the best adventures you’ll have.
*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. *
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