Senior Manager - MICE Sales

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Brand: FCM Meetings & Events
Work type: Full time
Location: Mumbai, India
Categories: Events & Production

FCM is one of the world’s leading travel management companies, serving both national and multinational clients. With a 24/7 presence in 97 countries, FCM uses adaptable technology to anticipate and address client needs, supported by experts offering deep local insights and a commitment to personalized business travel experiences. As a member of the ASX-listed Flight Centre Travel Group, FCM provides top market rates, exclusive added-value benefits, and tailored solutions. A pioneer in travel technology, FCM also offers specialized services through FCM Consulting and FCM Meetings & Events.

We are seeking a dynamic Senior Manager Sales with extensive experience in the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry to drive our sales efforts. The ideal candidate will possess a strong background in MICE or a related travel field, with proven abilities in client management, target achievement, and team collaboration.

Key Responsibilities:

  • Experience & Expertise:

    • Minimum 10+ years of experience in the MICE industry.
    • Strong understanding of MICE operations and industry dynamics; candidates from a travel background with client-facing experience will also be considered if they demonstrate a willingness to learn.
  • Communication & Technical Skills:

    • Excellent communication skills with proficiency in computer applications such as Excel, PowerPoint, and other relevant tools.
  • Sales & Target Achievement:

    • Ability to meet sales targets and maximize profits, with a minimum top-line target of 15-18 crore.
    • Develop and implement effective sales plans and goals to drive revenue growth.
  • Client Management:

    • Manage client queries independently and maintain strong client relationships.
    • Leverage an existing client base to drive sales and expand business opportunities with FCM.
  • Team Collaboration:

    • Work collaboratively with internal teams (Operations, Contracting, etc.) to ensure seamless execution of client requirements and projects.
    • Be a proactive team player who contributes to the overall success of the team.
  • Proactivity & Accountability:

    • Take full responsibility for assigned projects from initiation to completion.
    • Be proactive in identifying and acquiring new sales opportunities through lead generation and diligent follow-up.
  • Sales Planning:

    • Develop and maintain a comprehensive sales plan to achieve targets and drive business growth.

Additional Qualifications:

  • Proven track record of sales success in the MICE industry or a related travel sector.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Demonstrated ability to work independently and as part of a team.
  • Results-oriented with a strategic approach to achieving sales goals.

Preferred Attributes:

  • Proactive and self-motivated with a strong drive to succeed.
  • Ability to adapt to a fast-paced environment and handle complex client needs.

Applications close:

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