Workflow & Automation Developer

Apply now Job no: 523447
Brand: Discova
Work type: Full time
Location: Ho Chi Minh City, Vietnam, Hanoi, Vietnam
Categories: Wholesale & Product

About the opportunity 

A highly specialised position within Discova for those who fully understand automating processes and optimising efficiency and effectiveness. The role of Workflow and Automation Developer within Discova will play a critical role in optimising our organisation's operational efficiency. You will analyse existing business processes, design and implement automated solutions, and collaborate with cross-functional teams to drive continuous improvement. 

Key Responsibilities 

  • Serve as the primary point of contact for Discova business users regarding workflow and automation initiatives. 

  • Collaborate with business analysts and technical teams to ensure solutions meet business objectives. 

  • Provide training and support to end-users on new workflows and automation tools. 

  • Analyse existing business processes to identify inefficiencies and areas for improvement. 

  • Implement optimized workflows that align with organizational goals for greater efficiency. 

  • Design, develop, and implement automation solutions using tools like Microsoft Power Automate. 

  • Ensure automation solutions are scalable, efficient, and aligned with business requirements. 

  • Continuously monitor and improve automated workflows. 

  • Manage workflow and automation systems to ensure they operate smoothly and meet business needs. 

  • Perform regular system updates, maintenance, and troubleshooting. 

  • Ensure data integrity and system reliability across all workflows. 

  • Manage small-sized projects, ensuring on-time and within-budget delivery. 

  • Coordinate proper and accurate release management process for system changes. 

  • Oversee changes in business processes related to system enhancements. 

  • Participate in User Acceptance Testing (UAT) to validate system changes. 

  • Assist in project planning, documentation, and execution. 

  • Stay updated on the latest workflow optimization and automation technologies to enhance business processes. 

  • Lead initiatives to continuously improve workflows and automation across the organization. 

 

About You 

The Essentials 

  • Bachelor’s degree in information technology, Business Administration, or a related field. 

  • At least 3 years of experience in business process analysis, workflow optimization, or a similar role. 

  • Fluent in English, both orally and in writing. 

  • Proven expertise in workflow automation tools, especially Microsoft Power Automate. 

  • A successful history of implementing process improvements and automation solutions. 

  • Experience managing and maintaining workflow systems in a large-scale enterprise environment. 

  • Excellent analytical skills with a strong focus on process optimization. 

  • The ability to translate business requirements into technical solutions. 

  • Excellent documentation and training skills. 

 

The attributes 

  • Exceptional communication and interpersonal skills in English 

  • Results-driven with a focus on process efficiency 

  • Excellent organizational skills with the ability to manage multiple tasks 

  • High attention to detail and commitment to accuracy 

  • Ability to work independently and within a team 

  • Strong problem-solving skills with a proactive approach 

  • Ability to work under pressure and adapt to changing priorities 

  • Familiarity with data analysis and reporting tools 

  • Personal alignment with Discova’s company purpose and values 

  • Willingness to travel as required 

  • Flexibility to work outside regular business hours 

  • Knowledge of other enterprise applications and process mapping tools are seen as a plus 

 

About Discova 

As a leading regional destination management company operating in numerous destinations across South, East, and Southeast Asia, joining the Discova team means being in your element. 

 

Discova holds responsible travel at its core, working responsibly with customers, host communities and local business partners to offer the best value, highly rated experiences with customer satisfaction as a hallmark of their service. As a company, we provide thrilling global career advancement opportunities, a wonderful and supportive team culture, distinctive leave benefits, and social events that stand out in the industry. 

 

Discova’s people are homegrown—95% are locals, blending local know-how with an understanding of what makes a Discova trip to their home country special. 

 

To be part of the Discova family is to be in your element, and being in your element means being the best you can be in any situation, doing what you love, whatever your role, being valued for who you are and what you do, continuing to grow as the world changes, and joining a family that creates a world of possibilities. 
 

To learn more about Discova click: https://www.discova.com/ 

 

Work Perks! 

What's in it for you: We are renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. The passion and dedication of our teams keep the company on top of the industry ladder. That's also why we offer some great employee benefits and perks outside of the norm. 

 

Have fun: At the heart of everything we do at Discova is a desire to have fun. Reward and Recognition: Celebrate your and others' success at our regular Buzz Nights and the annual Global Gathering—you'll have to experience it to believe it! 
 

Use your smarts: Our people always use their quick thinking, expertise, and tenacity to figure things out. 

 

Love for travel: We were founded by people who wanted to travel and wanted others to do the same. That passion is evident in our people and service. From travel discounts to inspection trips, travel invigorates, and this transcends into our culture. 

 

Be appreciated: Our benefits go beyond the industry standards as we truly value those seeking growth with Discova for an extended period. Working holidays, extended leave and work anniversary benefits are all part of the Discova philosophy. 

 

Personal connections: We are a big business founded on personal relationships. "We work globally, live locally" is one of our credos that really makes a difference in our world of travel possibilities. 

 

A career, not a job: We offer genuine opportunities for people to grow and evolve. We back our people all the way, regardless of the results. We are firmly committed to supporting every employee's professional and personal development. 

 

Giving Back: As one of the very few, we are proud to provide corporate social responsibility programmes across all our departments. These programmes support nominated charities through workplace giving, promote volunteering, and support fundraising initiatives through our employee giving and office environmental Programmes. All our employees can even enjoy one volunteer day per calendar year. We thank all candidates for their interest; however, only those selected to continue the process will be contacted. 

 
 

Exclusivity Notice: We are not currently engaging with external recruitment agencies for this specified position. Any applications received through a recruitment agency will be considered under the sole ownership of Discova. Should the situation change, we will communicate any updates accordingly 

Applications close:

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