We are searching for an experienced Product Manager to join our dynamic team, reporting to the Head of Travel Partnerships. This role is ideal for someone who is metrics-driven and goals-oriented, ready to excel in a fast-paced environment. You will work alongside cross-functional teams to design, build, and launch products that embody our company's vision and strategy.
The Product Manager oversees the travel products life cycle and product to market plans, from planning to execution, prioritising travel suppliers, product and customer requirements, crafting the product vision, and working closely with merchandising, sales, marketing, and support to achieve revenue and customer satisfaction goals. This is an onsite role based in South Bank, QLD. Standard M-F 8:00-5:00pm/8:30-5:30pm, with occasional extended hours due to the global nature of the role.
Primary Accountabilities & Objectives:
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Track key metrics related to business objectives, including revenue, customer acquisition and retention, and customer satisfaction
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Partner with Marketing, Sales, Operations, and Product teams to devise a go-to-market plan and pinpoint effective channels to reach target customers
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
We value you
Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Irreverence. Ownership. Egalitarianism.
