Attention Travellers, this is The Captain speaking – your search for a high-flying travel career is cleared for take-off!
You’re about to land a role based in Sydney Airport where your love of travel meets fast-paced challenge, high-reward opportunity, and the chance to open up the world for your customers. The atmosphere? Energetic, expert and supportive. So leave your ego at the gate, and check in your passion for solving problems, building brilliant itineraries, and delighting every traveller who walks through our doors.
Your First-Class Employee Benefits
💰 Base wage plus uncapped incentive structure – earn from every sale you make
💲 First year average $70K, seniors $100K, leaders $138K (incl. super & penalties)
🙋🏾♀️ A people-first culture recognised as a Great Place To Work®
🎓 FREE Certificate III & IV in Travel & Tourism (worth $20K!)
🏆 Staff discounts at 350+ Aussie retailers
🌏 Sponsored ‘FAMIL’ trips to explore global destinations
💎 Internal career growth across our global network – we promote from within
🥦 Health and wellbeing support, including corporate BUPA discounts and proactive leave
🌞 Access to our Employee Assistance Program
🎉 Be part of our incredible culture with events like Global Gathering & Flichella
💚 Support charities and sustainability through workplace giving
🌈 Come as you are – we celebrate individualism
About the Role
🕐 Full-time: 40 hours per week
📍 Based at Sydney Airport – a high-volume, high-energy store
💼 Travel Agency experience strongly preferred
💻 Sabre GDS experience required
💡 A strong understanding of airfare rules, ticketing and reissues is essential
🧠 Excellent problem-solving skills and ability to think outside the box
🔥 Able to work independently under pressure and adapt quickly
🎯 Driven by KPIs and love being rewarded for hard work
🧾 Skilled in balancing the front-of-house customer experience with the back-end operations, including systems navigation, invoice handling and itinerary planning
How You’ll Open Up the World
✈️ Build tailor-made itineraries including flights, hotels, tours, cruises, insurance and more
🧳 Provide expert travel advice that goes beyond the brochure
🗣️ Listen actively, communicate with care, and deliver next-level service
🤝 Be a trusted advisor for your customers – professional, enthusiastic, and authentic
If you're ready to take off with a role where every day is different and every customer is a new adventure, apply now and join our crew at Sydney Airport!
*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*
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