Wholesale Coordinator - Broadbeach, QLD
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Job no: 526336
Work type: Full time
Location: Queensland
Categories: Wholesale & Product
Join a dynamic and fast-paced newly created team as our new Wholesale Coordinator!
We’re looking for an organised, proactive, and results-driven Wholesale Coordinator to support our Wholesale Leader in achieving budgeted revenue targets across key business channels. This is an exciting opportunity to be part of a passionate team committed to delivering exceptional travel experiences around the globe.
A day in the life:
- Build and maintain strong, long-term relationships with key wholesale clients, including Area Leaders, Team Leaders and frontline selling staff.
- Provide day to day support to front line wholesale agents as required
- Conduct both online and in person sales training for ITG product types
- Monitor travel industry trends, competitor activities, and customer preferences to identify new business opportunities.
- Work with the reporting team to prepare accurate sales forecasts and regular reports to track performance, identify areas for improvement, and ensure alignment with overarching business plan
- Work with key internal stakeholders to resolve both customer and wholesale agent issues/complaints to ensuring we maintain internal response SLA’s and customer expectations
- Continually monitor wholesale processes and recommend changes to improve wholesale client experience as required
Who you are:
- Well-versed in one of the ITG’s product verticals i.e. Escapes, Cruise and Touring
- In-depth expertise in at least one of ITG’s business systems in particular HQ, Explorer & Travel Tek
- Advanced knowledge and understanding of structure of Flight Centre Travel Group
- Excellent presentation, communication and interpersonal skills
- Ability to manage a diverse group of stakeholders
- Proactive approach to developing and maintaining strong relations with stakeholders
- Ability to analyse, identify key issues, interpret and extract trends from base information
- Ability to work in a fast-paced, target-driven environment
- Proficient in Microsoft Office Suite
What you'll enjoy:
📚 Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations
🚀 Catapult your career across a network of brands and businesses in an evolving industry
✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
👩⚕️ Access to industry leading health and well - being programs and financial advisors
🌴 Set up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perks
💃🏿 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
👐🏻 Take volunteer leave as part of giving back to the local community
#LI-KP1#IGNT#LI-Onsite
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
Advertised: E. Australia Standard Time
Applications close:
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