Internal FCTG Job Search

Kia Ora, Hola, สวัสดี, Guten Tag!

We are looking for a Technical Business Analyst to join our Supply PM&E division! The Technical Business Analyst role will be the subject matter expert as well as a trusted analyst. The role will get into the detail of how a solution meets business needs and will articulate the complex rules around it.

The Technical Business Analyst role will work across challenging environments with intelligent, like-minded professionals. This role will grow with the business as we define new service and technology offerings and better ways to serve the needs of our customers.

What you'll enjoy...  

• Tick destinations off your bucket list with our discounts on travel and accommodation. 
• Enjoy our employee share scheme through EquatePlus.
• Access to in-house financial and health services, internal 24/7 gym, and newly renovated end-of-trip facility. 
• Global career opportunities in a network of brands and businesses at your fingertips.
• Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs. 
• Various social events to promote networking, the celebration of wins, and sometimes just for fun! (Global Gathering 2024 - Lisbon). 

A day in the life...

• Facilitate business requirements gathering / user story mapping.
• Analyse business requirements, management systems, process performance, and technical solutions.
• Conduct gap analysis and provide recommendations to relevant stakeholders.
• Defining detailed product requirement documents and definitions that promote scalability, smart practices, and an intuitive platform.
• Documenting requirements by studying business functions, gathering information from users, and evaluating output.
• Working with engineers, solution architects and test teams to develop, test and implement platform features and bug fixes.
• Identifying key business/system processes, business rules, functional and non-functional requirements.
• Assisting with the configuration and development of system enhancements and innovation.

Who you are...

• Personally motivated, results driven and proactive.
• Well organised and able to multitask while maintaining focus.
• Basic understanding of all aspects of the systems/software development lifecycle.
• Well-developed verbal communication skills.
• Strong facilitation skills.
• Ability to conduct virtual meetings and workshops.
• Good quality documentation skills, both technical and non-technical.
• Sound business analysis skills, including solution definition, business process flows, impact analysis, problem resolution and reporting.
• Attention to detail and effective organisation and time management skills.
• Strong business acumen and critical thinking skills.
• Atlassian Suite: Confluence, JIRA.

Extra travel points if you have...

• Travel industry domain experience.
• Agile software development methodology experience.
• Working with external vendors and suppliers.
• End to end understanding of development processes.
• Technical experience.

We value you...

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone.​ We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. 

Who we are...

Since our beginning, our vision has always been to open up the world for those who want to see.

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). 

Irreverence. Ownership. Egalitarianism. 

#LI-LR1 #LI-Hybrid