At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
As the Solution Architecture Practice Manager will lead a dynamic team of permanent, contract and partner Solution Architects for Enterprise Technology Services (ETS) division of Flight Centre Travel Group. In this role you will establish and embed robust methods and processes, ensuring alignment with Enterprise and Domain Architecture standards. You will partner with all business stakeholders, IT teams and vendors to deliver high quality technology solutions that meet and exceed the business needs.
Day in the life:
Solution Design and Architecture
- Ensure the delivery of end-to-end solutions that meet business requirements and align with enterprise and domain architectures.
- Lead the standardisation of architecture practice and rollout effective methods
Stakeholder Collaboration
- Work with business stakeholders to understand their needs and match resource demand
- Collaborate with business stakeholders and the Portfolio Management Office (PMO) to develop a strategic portfolio of work
People Leadership
- Provide people leadership to a team of permanent, contractor and partner architects and manage a flexible resource pool to meet ever changing demand
- Coach the team to embed good architecture practice and lift its maturity
Technology Leadership
- Provide technical leadership and guidance to development and infrastructure teams
- Assess emerging technologies and provide recommendations to support organisational goals
Governance and Standards
- Ensure solutions comply with enterprise architecture principles, security standards, and IT governance
- Maintain architecture documentation and support architectural review processes
Continuous Improvement
- Identify opportunities to improve system performance, reliability, and maintainability
- Contribute to IT strategic planning and road-mapping activities.
Role requirements:
- 10+ years in IT architecture with proven expertise in solution design, integration, and implementation
- 5 years leading IT teams in a large corporate environment
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Experience with a model-based approach to architecture (e.g. Archimate)
- TOGAF, AWS/Azure Solution Architect, ITIL, or relevant industry certifications
- Strong knowledge of principles such as design thinking.
- Broad knowledge of IT technologies and vendors, coupled with the ability to promote and explain new developments to both technical and nontechnical audiences.
- Strong business acumen
- Experience in developing and implementing an Information and Communications Technology (ICT) strategy
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
