Specialist, Growth & Demand Generation - Toronto, Canada
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
To learn more about Flight Centre Travel Group please click HERE
About The Opportunity
As a Specialist, Growth & Demand Generation, you’ll support the execution of integrated digital campaigns across paid media, email, SEO, and social channels. This role works closely with channel experts, brand teams, and sales partners to help drive pipeline, optimise performance, and report on key campaign metrics.
Key Responsibilities
Growth & Demand Digital Execution
- Support the execution of integrated marketing campaigns across paid media, social media, email, SEO, and website in partnership with relevant channel owners.
- Manage day-to-day operations of campaign workflows including asset coordination, QA, testing, and reporting.
- Monitor and optimise paid channel performance in collaboration with brand and paid media teams.
- Work with automation & CRM campaign specialists to build and optimise nurture flows and triggered campaigns
Performance Monitoring & Reporting
- Provide campaign reporting and insights, tracking metrics such as MQLs, CTR, conversions, and lead quality.
- Support attribution analysis and reporting alignment with marketing and sales stakeholders.
SEO & Organic Support
- Contribute to SEO strategy implementation and content planning in alignment with broader marketing initiatives.
- Support the planning and coordination of organic social content, ensuring alignment with paid and campaign goals.
Collaboration & Campaign Support
- Collaborate cross-functionally with content, brand, sales and product teams to ensure campaign alignment.
- Assist in managing campaign plans and contribute to campaign post-mortems and optimisation planning.
Enablement & Best Practice Sharing
- Act as a center of excellence for growth and demand generation, facilitating knowledge sharing, campaign toolkits, and performance benchmarks across markets and brands.
Experience & Qualifications
- 3–5 years experience in digital marketing, performance media or demand generation roles within a B2B environment
- Strong familiarity with paid channels (Google, LinkedIn, programmatic), email automation tools, and campaign reporting platforms
- Experience working cross-functionally in matrixed or global teams
- Understanding of digital campaign KPIs and basic attribution models
- Strong attention to detail, time management and communication skills
- Minimum Bachelors Degree in Business, Marketing, Digital Marketing. Certification in relevant platforms such as Google, Meta, LinkedIn product suites
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
- Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
- Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
- Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
- Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
- Personal connections: We are a big business founded on personal relationships.
- Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
- A career, not a job: We offer genuine opportunities for people to grow and evolve
- We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
- Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.
Benefits Include:
- Generous paid time off policy
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Group benefits including extended health care, dental and vision, gender affirming care, fertility care
- Insurance including life, AD&D, critical illness, long term disability
- Employee Assistance Program
- RRSP/RPP with matching
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
Location – Toronto, Canada
If this sounds like the opportunity you have been waiting for then APPLY NOW.
Have questions about this opportunity? Reach out to our recruitment team at fccareers@flightcentre.ca
For this position, we anticipate offering an annual salary of $80,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.
Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.
Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca
🏆 Travel Weekly Magellan Awards: Silver Winner for Accessibility and Inclusivity (2023)
🌟 GBTA WINiT: DEI Leadership Pinnacle Award (2023)
✈️ CHHR: 5-Star DE&I Employer (2023, 2024)
🌍 Seramount, FCTG Mexico : Member of the Global Inclusion Index (2023, 2024)
🏅 Newsweek: America’s Greatest Workplaces for Diversity (2024)
