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At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!  

We’re looking for a Quality Assurance Lead to oversee and lead testing efforts across multiple Agile teams. 

The role will ensure that testing activities align with Agile sprints, iterations, and project goals, ensuring that product quality is maintained and continuously improved throughout the software development lifecycle. This role emphasises close collaboration with cross functional teams to efficiently deliver high-quality software. It also involves a strong focus on continuous delivery, automation, and risk-based testing to ensure the product meets high standards while following Agile principles and processes. 

Day to day: 

• Lead, mentor, and train QA engineers within Agile teams, promoting Agile testing best practices and continuous improvement 

• Coordinate testing across multiple Agile teams, ensuring that quality practices are integrated into every stage of the Agile lifecycle, from sprint planning to release 

• Oversee end-to-end testing of features and user stories, including functional, integration, regression, performance, and security testing 

• Develop and implement Agile-based testing strategies, methodologies, and standards 

• Ensure that all teams adhere to Agile testing principles such as TestDriven Development (TDD), Behavior-Driven Development (BDD), and continuous integration 

• Collaborate and work closely with Scrum Masters, Product Owners, Developers, and other stakeholders to understand requirements, break them into testable user stories, and ensure effective test coverage 

• Plan and execute testing within Agile sprints by developing aligned test plans, reviewing user stories and acceptance criteria for testability, and managing timely test execution, results delivery, and defect tracking 

• Drive test automation within Agile processes by collaborating with development teams to integrate automated tests into the CI/CD pipeline, supporting fast feedback and continuous delivery 

• Define and monitor key quality metrics—such as defect density, code coverage, and test effectiveness—and deliver timely, actionable insights to stakeholders to support Agile sprint and release goals 

 
You'll be perfect for the role if you have: 

• 5+ years of experience in Quality Assurance, with at least 2 years in an Agile environment (Scrum, Kanban, etc.) 

• Proven experience leading quality initiatives in an Agile setting, managing testing efforts across multiple teams 

• Solid understanding of Agile principles and methodologies (Scrum, Kanban, etc.) and how they apply to software testing 

• Experience with test automation in an Agile environment and CI/CD pipelines 

• Expertise in QA methodologies, Agile testing approaches (e.g., TDD, BDD), and the software development lifecycle 

• Hands-on experience with test automation tools and frameworks (e.g. Selenium, JUnit, TestNG, Cucumber, etc.) 

• Experience with version control systems (e.g., Git) and CI/CD tools (e.g. Jenkins, Azure DevOps, etc.) 

• Knowledge of performance and security testing approaches and tools. 

• Strong communication skills, with the ability to work collaboratively with cross-functional Agile teams 

• Ability to manage multiple priorities and deliver results in a fast-paced, iterative environment 

• Strong leadership and mentoring skills, with the ability to guide teams through Agile best practices 

What you'll enjoy: 

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd 

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability  

🎉Development: Individualised Learning & Development pathway options 

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more 

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more 

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within   

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym 

🌞Mental Health: Support and Employee Assistance Program for staff and family 

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)   

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave