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About the Opportunity

We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We open the world for those who want to see it and a career at Flight Centre opens more than doors.

Flight Centre Travel Academy (FCTA) is Flight Centre's external education business - offering university level courses with jobs and careers in the Travel and Tourism industry. 

We have an opportunity for two Facilitators whose focus is to deliver exceptional student learning experiences for a tertiary-level Diploma of Travel and Tourism qualification. These roles are vital in engaging students and ensuring their compliance with tertiary education standards and business operations.

You will assist in creating and delivering an engaging and interactive learning environment that inspires our students by fostering a supportive and inclusive atmosphere.

These full time roles will be based in Sydney and Melbourne.

What you will be doing:

• Online facilitation of course subjects, Q&A sessions, role plays, coaching calls and O-Week sessions
• In-person facilitation of course subjects and student events
• Conduct coaching calls regularly
• Student support through our One Best Way processes of extensions, academic integrity, and assessments
• Provide clear outcome-based feedback to students
• Grading of student assessments (role plays, essays, case studies, presentations)
• Assessment moderation
• Scholarly projects
• Monthly subject set up and reporting

Who You Are...

• Minimum 5 years’ experience in the Travel and Tourism industry
• Previous facilitation and/or training experience
• Have a strong focus on development and teamwork
• Excellent communication skills both written and verbal
• Ability to build strong relationships with internal and external stakeholders
• Be self-driven, self-motivated individual, who can demonstrate these skills daily to students

You'll earn extra points with...

• Online facilitation experience 
• Broad travel and tourism industry experience
• Diploma of Travel and Tourism
• Bachelor level qualification / Graduate certificate in Teaching and Learning 

** Please advise your leader before applying **

Please note: applications can only be considered by candidates who are based, and have the right to work, in Australia without restriction or requiring visa sponsorship. Remote working options are not available for this position.