About Flight Centre Travel Group
The Flight Centre Travel Group (FCTG) with its headquarters in Brisbane, Australia is a global leisure and corporate travel business. It has operations in Australia, New Zealand, Americas, Europe, United Kingdom, South Africa, United Arab Emirates and Asia with Leisure having a footprint in most of these markets.
The company’s flagship Leisure brand is the Flight Centre Brand which targets the mass market but also has a broad range of brands to cater for niche sectors such as Student Universe targeting the youth market, and Travel Associates and Scott Dunn at the Luxury market, Link and Travel Partners for Independent, and complimentary brands such as Cruiseabout, Travel Money, BYO Jet and Ignite.
Opportunity on offer
This is a great an opportunity to work within Transactional Finance across our Leisure businesses and reporting to the Global Head of Leisure Transactional Finance, you will also work closely with broad areas of the business such as other Transactional Finance teams, Leisure Technology and Project team, Leisure Operations and of course Leisure Finance. The role will be based in South Bank, QLD. (Onsite)
The immediate focus of this position is to manage the day-to-day bank reconciliation of our Australia leisure stores operating on our Omnis Client mid-office system. This includes product ownership of the associated bank reconciliation tools and working with other stakeholders to increase accuracy and system stability. Next would be to collaborate with the Leisure Technology and Project team (and others) on the upgrade and/ or enhancements and/ or replacement of our bank reconciliation tools. You would also collaborate on other projects that optimise processes and workflows, ensuring seamless integration from front-end operations to finance outcomes, and to drive efficiencies and foster innovation in financial processes to meet the growing needs of our Leisure brands.
To be successful in this role you need to be passionate about operational excellence and have a desire to learn end to end workflows in detail, not just finance but from the start of the transaction within front end operations.
The role will have the following focus
- Ensure all key controls are in place and fit for purpose
- Ensure appropriate and robust reconciliation processes are embedded
- Individually and collectively drive a heightened level of customer focus in all dealings with front end businesses, external clients and suppliers
- Establish the appropriate communication channels and ensure they are operating effectively to ensure Transactional Finance is delivering on its commitments to Operations
Performance Objectives required to be successful in this position
Operational Excellence
- Gain a good understanding of our mid-office systems and processes
- Obtain a solid understanding of our bank reconciliation tools and processes
- Day-to-day management of the bank reconciliation for our Australia leisure stores operating on our Omnis Client mid-office system
- Ensure all processes are thoroughly documented and where applicable are communicated to the offshore partners
- Review processes and work alongside other the support functions to ensure they are compliant and adherence to polices and legislation such as data security, privacy, PCI, tax, and relevant accounting standards
- Identify which processes could be eliminated / automated / consolidated / centralised/ streamlined
Financial Control
- Become proficient in Finance systems
- Providing accurate and timely reporting
- Understand company accounting policies and Balance sheet standards
Leadership
- Be able to work both independently and as part of a team
- Provide support to the Global Head of Leisure Transactional Finance
- Support in providing day-to-day leadership to our offshore partners
- Actively contribute to the wellbeing and direction of the wider transactional finance team
- Lead by example in reinforcing the company and Finance’s core values, principles and culture
Criteria
- Strong customer service approach
- Ability to work to deadlines and deliver on commitments
- A genuine team player, appreciating the importance of team goals
- A proven focus on improving efficiency and effectiveness of processes
- Have strong attention to detail and understanding of the importance of accuracy
- Appreciation of accounting fundamentals and importance of strong financial controls
- Good time management; being flexible and adaptable and a proven ability to multitask
- A keen desire to learn new things, problem solve and a passion and aptitude for process reengineering
- Strong communication skills, both spoken and written, with an ability to communicate with finance and non-finance individuals
- Experience of having worked in transactional finance and a qualified accountant (CIMA, CPA or equivalent), with relevant degree
- Salary on offer: $85k-95k Plus Super based on experience
What’s in it for you?
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
We value you
Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Irreverence. Ownership. Egalitarianism.
*** Please advise your Leader before applying***
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
