CT UK Brand Leader
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Job no: 524883
Brand: Corporate Traveller
Work type: Full time
Location: London
Categories: Corporate & Group Travel
Most would have seen the news that Donna Joines will be moving to take the role of European Service Centre General Manager in the FCM business. This is a new role within our European leadership team and Donna's management experience will help shape the customer experience within our FCM business and help to deliver on the profitable growth ambition we have.
What it does mean is that we have a new vacancy within the FCTG group and one that could be argued as one of the most important senior operations roles we have.
Donna has helped to deliver record breaking CT UK profit and Turnover results over the last few years and was a recipient of a Global Director's award in 2023. Donna's 17 year experience with CT stretched across sales and operations making her a very balanced leader.
With the UK market, having a strong pedigree of successful growth, a market leading customer service experience and a proprietary platform in Melon, Tom and I are looking for a very experienced leader to take over running the UK CT business. This business has been leading the FCTG charge for years and we are looking for someone to continue that trend. The successful person needs to have multiple years of running large successful businesses, have a strong record of driving growth, drives strong customer centric thinking and has a proven track record of successful change management.
The landscape for SME business growth in the UK is really positive and we want to make sure that Corporate Traveller remains the number 1 choice for business travel.
To do that we are looking for applications for the CT UK Brand Leader role. Applications should be made through the link on our FCTG careers site.
We welcome applications from overseas FCTG nations and will support a relocation plan and time period for the right candidate.
What's in it for you
- Discounted travel for family and friends - booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
- Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
- Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
- Active Hour – an hour set aside each week to spend on your well-being.
- Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
- Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
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