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About the Opportunity 

As Account Manager Support (AM Support) you will support Discova’s Account Managers in maintaining our existing relationships with a number of clients globally, ensuring that all levels of the service level agreements are delivered at a high standard.

You will support multiple tasks, like tariffs, date grids and H&S checks for key clients, bringing a level of excellent organisation to Discova’s partner relationships. In this support role you will also act as a touch point for the Account Managers based regionally in some of our key destinations, liaising with locally based suppliers and internal Discova teams on their behalf.   

About you  

The Essentials: 

• Sales and/or account management experience in the travel/hospitality industry.  

• In-depth Asia/Asia experience preferred.  

• Understanding of internal DMC processes.   

• Fluent in written and spoken English.   

The Attributes:  

• An approachable, open-minded personality.  

• Able to gather data accurately and collate in a digestible format.    

• Pro-active and solution focused, turning problems into a resolution quickly.  

• Customer centric with commitment to high standards of service delivery.   

• Ability to delegate work (both up and down). 

• Solid collaboration and communication skills (verbal and written) across cultures.  

• Assertive and inquisitive. You ask questions and consult with stakeholders when needed.   

• Able to work independently but also collaborate in a team environment to help everyone achieve high quality results.   

• Willing to travel on business when required, both domestically and internationally. 

• Personally aligned with Discova’s company purpose and values.