Hello,
FCM part of FCTG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience.
As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions.
Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time! FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services.
A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.
Summary
As QA Automation Engineer, you own execution of the Salesforce org's testing strategy, configuring automation, running structured test cycles, and ensuring a high-quality, reliable platform as an integral member of the agile delivery team
Day in the life:
- Provide feedback on test frameworks, automation architecture, and environment/CI-CD strategy for the Salesforce platform
- Convert story definitions into test cases and acceptance criteria; partner with Business Analysts and developers to refine acceptance testing methods
- Review requirements and solution designs to identify test coverage gaps early in the delivery cycle
- Design, build, and maintain automated regression and API test scripts (Playwright)
- Execute automated and manual test scripts across integration, regression, acceptance, and UAT cycles; analyze and report results
- Manage test data, sandbox refresh coordination, and Apex/Flow test coverage as part of the Salesforce release cycle
- Identify, document, and track defects through resolution
- Work with Engineering team members and Business Analysts to integrate test scripts into the sprint/release cadence
- Support UAT planning and execution with business stakeholders
- Feed lessons learned back into test framework and process improvements
You'll be perfect for the role if you have:
- Hands-on experience testing Salesforce (Sales Cloud / Service Cloud/Experience Cloud) including Apex unit test coverage, Flow testing, and managed package/sandbox strategy
- Understanding of Salesforce governor limits and their impact on test design
- Experience with Salesforce sandbox seeding and test data management
Test Automation & Engineering (Required)
- 6+ years of automation testing experience, Salesforce platform experience strongly preferred
- Must have hands-on experience developing, maintaining, and executing functional test automation scripts using Playwright.
- Experience with automated API/web-service testing and BDD/ATDD practices
- Hands-on experience with test case creation, test plans, test estimation, and traceability matrices
- Strong theoretical knowledge of QA processes and software testing methodology
- Experience in Agile/Scrum delivery teams
Tools & Collaboration
- Source Control & DevOps: Experience with Git (GitHub) and GitHub Actions in a Salesforce CI/CD and release management environment.
- Work tracking: Jira/Confluence
Certifications & Nice to Have (Preferred)
- Salesforce certification, such as Administrator or Platform App Builder
- ISTQB or equivalent QA certification
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.
Market Aligned remuneration structure and a highly competitive salary
Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
Great place to work - Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people
Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people.
Paternity Leave: We ensure that you can spend quality time with your growing family
Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
We value you...
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Who we are...
Since our beginning, our vision has always been to open up the world for those who want to see.
As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).
We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.
We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.
Irreverence. Ownership. Egalitarianism
