Flight Centre - Busines Intelligence Analyst / Developer II - Toronto, Canada

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Brand: Product and Technology
Work type: Full time
Location: Ontario
Categories: Digital and Technology

Busines Intelligence Analyst / Developer II

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995.  Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

To learn more about Flight Centre Travel Group please click HERE

About The Opportunity

Are you a problem-solver with a passion for data analysis and visualization? We are seeking a Business Intelligence (BI) Developer/Analyst II to join our leading-edge team. In this role, you'll bring your expert Power BI development skills, SQL knowledge, and understanding of relational databases to bear, working directly with one of our most valued clients in the corporate travel industry.

You'll be at the forefront of our analytics operations, translating complex datasets into accessible, impactful insights that can drive strategic decisions for our client. Your well-crafted BI dashboards and reports will become integral tools, contributing to the improvement of travel management processes and strategies.

Key Responsibilities

  • Power BI Development: Design, develop, and optimize advanced BI dashboards and reports using Power BI. Ensure they are intuitive, efficient, and tailored to the client's needs.
  • Data Analysis: Conduct comprehensive analysis of complex data, identifying trends, and translating insights into actionable recommendations.
  • SQL and Database Management: Leverage SQL skills to query, manipulate and manage data within relational databases. Ensure the efficient and effective use of data in support of strategic initiatives.
  • Client Relationship Management: Work directly with our client, understanding their needs, and presenting your findings in a clear and persuasive manner.
  • Help cultivate a safe, inclusive, and accessible work environment for team members of all backgrounds including people who are racialized, have disabilities (invisible or visible), require faith accommodations, and/or are LGBTQ2+
  • Do your part to encourage an inclusive and accessible work environment for all Flighties, regardless of age, gender, disability, ethnicity, faith, and LGBTQ+ identity
  • Participate in maintaining an inclusive and accessible work environment for all Flighties, regardless of their identities and lived experiences
  • Help to foster an inclusive and accessible team environment for all Flighties, regardless of their identities and cultural backgrounds
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Experience & Qualifications

  • Bachelor's Degree in Information Systems, Computer Science, Business Administration, or a related field.
  • Proven experience as a BI Developer or Data Scientist, with strong proficiency in Fabric & Power BI.
  • Solid experience in SQL and working with relational databases.
  • Excellent analytical skills with the ability to dissect large amounts of data.
  • Strong communication skills and the ability to effectively convey complex information.
  • Experience in the corporate travel industry is a plus.

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

  • Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
  • Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
  • Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
  • Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
  • Personal connections: We are a big business founded on personal relationships.
  • Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
  • A career, not a job: We offer genuine opportunities for people to grow and evolve
  • We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
  • Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

  • Generous paid time off policy
  • Travel perks/discounts
  • Health & Wellness Programs and Employee Financial Wellness Services
  • National/International Award Nights and Conferences
  • Group benefits including extended health care, dental and vision, gender affirming care, fertility care
  • Insurance including life, AD&D, critical illness, long term disability
  • Employee Assistance Program
  • RRSP/RPP with matching
  • Tuition Reimbursement Program
  • Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
  • Global career opportunities in a network of brands and businesses

#LI-SM1#FCB#LI-Onsite

Location – Ontario, Canada 

If this sounds like the opportunity you have been waiting for then APPLY NOW.

For this position, we anticipate offering an annual salary of $80,000 - $85,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

This posting reflects an active vacancy that we are currently seeking to fill.

We welcome applications from candidates with diverse experiences

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca

🏆 Travel Weekly Magellan Awards: Silver Winner (2023)
🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)
💫 CHHR: 5-Star DE&I Employer (2023, 2024)
🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–25)
📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)
💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
✈️ OutThere Awards: Inclusive Travel Finalist (2025)
🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

Applications close: Eastern Daylight Time

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