Cruise Product Manager - Broadbeach, QLD

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Brand: Ignite
Work type: Full time
Location: Queensland
Categories: Wholesale & Product

Are you our next Cruise Product Manager?

Are you passionate about hand crafting cruise holidays with exceptional value?
Do you thrive in a fast-paced environment where product development, commercial performance, and customer satisfaction come together?
Ready to work with the world’s most popular cruise lines across a variety of global destinations?

We’re seeking an experienced Cruise Product Manager with a passion for all things cruising to join the My Cruises Product Team  and play a key role in the development and execution of our cruise holiday packages. Reporting to the Cruise Product Development Director, you’ll be responsible for delivering compelling, competitive, and conversion-ready cruise products that meet the expectations of today’s cruise travellers.

 

👤Day in the life: 

Product Strategy & Development

  • Create and deliver high-performing cruise packages
  • Conduct market research and identify trends
  • Combine cruises with land touring, flights, hotels, and extras
  • Ensure packages meet margin, brand, and customer expectations

Supplier Management & Contracting

  • Manage relationships with cruise lines, hotels, and land operators
  • Secure competitive pricing and exclusive inclusions
  • Ensure content accuracy and seasonal updates

Commercial Execution & Performance

  • Support pricing and promotional campaigns
  • Monitor booking trends and customer feedback
  • Analyse margins, booking velocity, and ROI

Operational Excellence

  • Oversee accurate setup of packages in internal systems
  • Collaborate with service and documentation teams
  • Maintain internal product records and resources

Customer Focus

  • Build products tailored to mainstream cruise travellers
  • Use customer insights to guide product development
  • Ensure quality across all customer touchpoints

👤 Who You Are

  • 2+ years’ experience in the travel industry (cruise knowledge preferred)
  • Strong understanding of the global cruise market
  • Commercially minded and data-driven
  • Organised and detail-oriented
  • Strong communicator and collaborator
  • Passionate about cruise travel and customer value

🌟 Why Join Us?

  • 🛳️ Help shape Australia’s leading cruise holiday packages across the most loved global cruise brands
  • 🌴 Work from our beachfront HQ with hybrid flexibility and lifestyle perks
  • ✈️ Access to staff-only famils, trade discounts, and travel perks
  • 🚀 Join a growing travel brand with national and global career development pathways
  • 🎉 Enjoy a supportive, social team culture with regular celebrations and collaboration

#LI-KP1#IGNT#LI-Onsite

 

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Applications close:

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