Hello,
FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.
The Senior Test Analyst will support the analysis, preparation, and execution of testing for Salesforce projects and releases, ensuring that system and application changes are fit for purpose. This role will involve testing for Salesforce applications, integrations, and web interfaces, with a focus on automating testing processes to assure the quality of software projects.
Key Responsibilities:
- Involvement in test planning for scheduled releases, ensuring thorough preparation.
- Conduct requirement analysis to identify testing needs.
- Perform test design and execution using the Zephyr Scale Tool.
- Raise defects, triage, and manage them with development teams.
- Communicate blockers to delivery leads promptly.
- Automate regression scenarios using appropriate tools.
- Report on test execution status and results.
- Participate in various meetings, including stand-ups, board reviews, and triage meetings.
Key Communication and Relationships:
- Collaborate with delivery leads, business analysts, software developers, and project managers.
Job Requirements:
- 7+ years of experience in functional and integration testing.
- Strong capabilities in SIT, UAT, and regression testing, with experience in upstream and downstream testing.
- Proven API testing experience using tools such as Postman, SoapUI, or JMeter.
- Experience in API automation testing is highly desirable (Ready API, RestAssured, or similar).
- Strong understanding of testing application components in an Agile environment with a risk-based quality approach.
- Experience leading test design activities and developing functional/integration test scenarios.
- Proficiency in using at least one test and defect management tool (e.g., Zephyr, JIRA).
- Strong analytical skills to assess functional and integration requirements.
- Leading defect lifecycle management, including tracking and triaging.
- ISTQB certification is a plus.
Desired Technical Experience:
- At least 3 years of hands-on experience in API testing.
- Familiarity with GDS systems (e.g., Sabre or Amadeus) and ticketing systems.
- Experience in automating identified business scenarios for improved test coverage.
- Proficiency in Selenium Cucumber with Rest Assured for automation.
- Demonstrated experience in scripting, running, and debugging automated tests or scripts.
- Proven experience in JavaScript.
Qualifications:
- Bachelor’s degree in a relevant field.
Skills & Capabilities:
- Self-motivated with strong problem-solving skills.
- Excellent communication skills (both verbal and written).
- Ability to work collaboratively in a team environment.
- Strong time management and change management skills.
- Customer-centric with a results-focused mindset.
Additional Information:
- Office Hours: Standard working hours
- Travel Requirements: Nil
- KPI & Key Deliverables: Intermediate proficiency required
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.
Market Aligned remuneration structure and a highly competitive salary
Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people
Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people
Paternity Leave: We ensure that you can spend quality time with your growing family
Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Since our beginning, our vision has always been to open up the world for those who want to see.
As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).
We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.
We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.
Irreverence. Ownership. Egalitarianism