Corporate Traveller - Social Media Content Creator - Toronto, ON

Apply now Job no: 522301
Brand: Corporate Traveller
Work type: Full time
Location: Ontario
Categories: Marketing, Web, Creative & UX

Social Media Content Creator

A world where tech and people work collectively to make corporate travel simpler, faster and easier.

Corporate Traveller is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel.

Corporate Traveller has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented. 

To learn more about Corporate Traveler please click HERE

About The Opportunity

The role of a Social Media Content Manager at Corporate Traveler is your ticket to an exciting journey where creativity meets business travel! We're looking for a social media maestro who can craft captivating content that jet-sets our brand to new heights. If you have a knack for turning layovers into laugh-out-loud moments and business trips into buzzworthy tales, then this role is for you. You'll be creating engaging posts that primarily resonate with our busy executive assistant audience, inspiring them to put their faith in our technology and travel experts. Get ready to navigate the social media skies, boost our brand's presence, and have a little fun along the way.

This role is almost entirely focused on developing and executing an organic social strategy and will suit someone who lives and breathes social, knows the value of storytelling and hates sitting in the middle seat! It’s the perfect blend of strategy, managing partnership needs, production, community engagement and reporting.

As this role covers both Canada and the USA, ideal candidates will be based in Toronto.

Key Responsibilities

  • Strong collaboration with Brand Marketing, Content Marketing and Digital Marketing to develop and execute a Social Media strategy across all key channels
  • Develop, design, plan and execute social media assets and campaigns across all existing and emerging platforms.
  • Establish visual language and branded content that will effectively communicate with target consumer and audience.
  • Stay current with industry/social/advertising and cultural trends.
  • Work in close partnership with our Brand, Digital, Events and Partnership teams to ensure all deliverables and deadlines are met and within budget.
  • Where required, collaborate effectively with designers, copywriters, and digital marketers to produce social-first storytelling content.
  • Execute on-site storytelling at certain events, trade shows, partnership opportunities and more.
  • Collaborate with our Paid Digital Media team to maintain a reasonable level of understanding of the paid social media strategy operating in region.
  • Monitor all social platforms and community channels (such as G2 and Reddit etc) to maintain positive engagement and handle customer queries.

Experience & Qualifications

  • Passion for all things social media – you can’t stay off your phone, you speak in GIF’s and meme accounts are your love language.
  • Ability to creatively produce for all video formats, as well as some static image-based content.
  • Have strong written and verbal communication skills to collaborate with internal and external stakeholders within Corporate Traveller
  • Passionate and able to create high to low-production social media content
  • Proficiency in social media editing apps such as Canva and native platform tools
  • Enthusiasm to execute and learn on-the-go without waiting for permission or perfection
  • Ability to effectively collaborate and motivate creative team members and provide clear creative direction
  • Ability to see stories and content in every experience to bring to life our ‘Watermelon Culture’
  • Possess advanced knowledge of all social media platforms and trends in marketing and social media
  • Some experience working with influencers is a plus
  • Autonomous, highly motivated and goal-oriented
  • Organized with strong attention to detail
  • Team player
  • Superior time management skills
  • Strong presentation skills
  • Must present samples of relevant work
  • Minimum of 2-year Social Media Marketing experience required
  • Proficient knowledge of Adobe Creative Suite and other editing software (Canva etc)
  • Personal passion and participation on social platforms (Facebook, Instagram, X, LinkedIn, YouTube, TikTok, etc.)
  • Proficient in social media native insights, capabilities and Microsoft Office tools
  • Intermediate knowledge of social media management tools (eg; Salesforce Social Studio, Oktopost, Hootsuite, Sprout Social or similar) – we use Oktopost

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

  • Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
  • Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
  • Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
  • Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
  • Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
  • Personal connections: We are a big business founded on personal relationships.
  • Diversity, Equity & Inclusion
  •      Diversity Day: paid leave to observe holiday or cultural celebration of your choice 
  •      Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice)
  •      DEI education
  •      Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
  • A career, not a job: We offer genuine opportunities for people to grow and evolve
  • We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
  • Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
  •      Employee giving program
  •      Office Environmental Program
  •      Many of our offices are Leadership in Energy and Environmental Design (LEED®) Gold certified buildings
  •      1 Volunteer Day per Calendar Year

Benefits Include:

  • Generous paid time off policy
  • Travel perks/discounts
  • Health & Wellness Programs and Employee Financial Wellness Services
  • National/International Award Nights and Conferences
  • Group benefits including extended health care, dental and vision, gender affirming care, fertility care
  • Insurance including life, AD&D, critical illness, long term disability
  • Employee Assistance Program
  • RRSP/RPP with matching
  • Tuition Reimbursement Program
  • Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
  • Global career opportunities in a network of brands and businesses

#LI-DE1#CTCA#LI-Hybrid

Location – Toronto, Canada 

If this sounds like the opportunity you have been waiting for then APPLY NOW.

This role can be performed onsite or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

For this position, we anticipate offering an annual salary of $69,000 - $78,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca

Applications close: Eastern Daylight Time

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