Travel Expert - Queenstown

Apply now Job no: 520471
Brand: Flight Centre
Work type: Full time
Location: Lower South Island, Queenstown
Categories: Leisure Travel & Retail

Open up the world to those who want to see. whakatuwhera te ao ki te hunga e hiahia ana ki te kite


At Flight Centre NZ, there's always something exciting happening. We help friends plan their first overseas experiences, assist couples in creating their dream honeymoons, and support families in booking unforgettable trips. It's all about turning dreams into reality.


As we work in a sales environment, our store-based positions are made up of both a base salary (retainer) and unlimited incentives!  

We offer an attractive assured income. We guarantee that you won't earn less than $60k annually - this is made up of a $45k base salary, and $15k guaranteed incentives. You can then earn incentives monthly.


Embarking on a career at Flight Centre is an exciting opportunity. You don't have to be a travel guru from the outset; what's crucial is your ability to dive into the world of research, organization, and connecting with people. Success at Flight Centre is all about channelling your time and energy into the job while relishing the continuous journey of learning and growth. It's a path to a dynamic and fulfilling career you won't want to miss!


About the role. Mō te Tūranga

  • This role has a strong focus on sales - gain recognition for your sales ability by exceeding targets and KPI’s
  • This is a customer facing position that allows you to use your experience and love of travel to sell holidays! 
  • Provide exceptional customer service in person, over the phone, and via email 
  • Build strong relationships with your customers to become their travel expert for life 


About You! mo koe!

  • Sales experience, ideally in a target-driven environment
  • A passion for travel!
  • A love of customer service - help Kiwis to plan their dream holidays
  • Experience learning and working with complex computer systems
  • A real go-getter and team player who wants to bring travel to the local community


Great Travel Experts think outside the box, are self-driven and able to adapt to any emergency or change. This industry is always changing, every day a new rule, a new crisis, new resorts, or destinations. It’s challenging, high pressure but rewarding —and we wouldn't change a thing!


Some of our benefits (why you should join us!) Ngā mea e tukuna ana e mātou

  • A fun and connected culture, awards, conferences, national and global celebrations!
  • Monthly ‘buzz nights’ to celebrate with our people, recognise success and just have a great time!
  • We actively encourage and support professional development and brightness of future
  • An In-house health and well-being team providing free consultations, webinars, courses and global challenges!
  • Free financial planning advice
  • Travel discounts
  • We’re a global company, with global opportunities – including the option to work overseas in the future if you need more travel in your life (who doesn’t!)
  • Study, educational and volunteer leave!
  • Multiple leave policies to meet your personal needs
  • Employee engagement surveys


About Flight Centre. mō mātou Flight Centre

Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family. 

Over the past 40 years, we’ve celebrated many important milestones and today, we are proud to be an award-winning global travel retailer. This year we are SO proud to have been listed as excellence awardees at the HR Awards New Zealand, for the Employer of Choice Award AND the HR Team of The Year award!  


Come as you are. Nau mai, whakatau mai

We believe that every individual is equally important and has access to all the same opportunities and rights. We work as a community with accessible leaders, and we embrace diverse cultures, backgrounds and perspectives. We have an irreverent culture of taking our business seriously but not ourselves.

So come and join our team of Flighties and help us open up the world to those who want to see. 


Click Apply Now! And let your career take off with Flight Centre

tono mai!

It’s official! We’re proud to have earned Great Place to Work® Certification™ following a global employee survey. This badge of honour is particularly special to us because scores were based on feedback from our people, so it's testament to the incredible culture we have here at FCTG 









Applications close: New Zealand Standard Time

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