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Job no: 520156
Work type: Full time
Location: Hanoi, Vietnam
Categories: Wholesale & Product
is on the lookout for a motivated, people-oriented Reservations Executive to join our global team in Hanoi, Vietnam.
About the Opportunity
As a member of the Reservations team, the Reservations Executive plays a key role in ensuring that Discova meets and exceed its goals and operates successfully. This will involve the delivery of best-in-class service and memorable local experiences for travellers. Operationally, the role will be responsible for fulfilling booking logistics, handling operational issues and continually providing feedback to management on risks and possible improvements of the ways we operate our products. You have a strong desire for structure, exceptional organisational skills and love working according to procedures and schedules. You thrive on being meticulous and methodical and delivering a world-class service.
Your main responsibilities are:
Formed as a result of the merging of two leading DMCs - Buffalo Tours and Olympus Tours - Discova is a global destination management specialist. They take care of tailor-made touring, leisure groups and transfers throughout Asia and the Americas (including Mexico, the Dominican Republic and Costa Rica).
Discova holds responsible travel at its core, working responsibly with customers, host communities and local business partners to offer the best value, highly rated tours with customer satisfaction as a hallmark of their service.
Discova’s people are homegrown - 95% are locals, blending localised know-how with an understanding of what makes a Discova trip to their home country special. To be part of the Discova family is to be in your element, and being in your element means:
Work Perks! - What’s in it for you: We are renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
What you can expect If you are successful, you will find that working with Discova is more than just a job. To be part of Discova is to be in your element. We offer an exciting career progression globally and a fantastic and supportive team culture, unique leave benefits and social events that are the envy of the industry.
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