Job Search

Senior Microsoft Dynamics Solutions Engineer - Toronto, Ontario

Apply now Job no: 510062
Brand: Flight Centre Travel Group
Work type: Full time
Location: Ontario
Categories: Information & Technology

Senior Microsoft Dynamics Solutions Engineer - Toronto, Ontario

Flight Centre Travel Group is looking for a Senior Microsoft Dynamics Solutions Engineer experienced developing software across a variety of technology stacks. In this role you will be responsible for the design, implementation and administration of the company’s Customer Relationship Management platform. The ideal candidate will have strong experience in developing technical solutions in CRM and using available APIs for external integrations.  This will include the evaluation of new and existing use cases, system integration approach and maintenance, design and customization fit-for-purpose, and end-user adoption.

Job Duties and Responsibilities:

  • Provide ongoing direction and support of Dynamics CRM Customer Engagement platform including architecture, development, best practices, etc.
  • Individually contribute to software development, testing, improvements and upgrades
  • Create and automate CI/CD pipelines with Azure Devops and Github Actions
  • Design solutions in CRM or develop integrations with other applications
  • Comfortable working with both technical and business teams, flexible in working on a wide variety of projects and initiatives
  • Collaborate with stakeholders and internal IT disciplines to implement Microsoft Dynamics CRM solutions and ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
  • Self-disciplined and comfortable working in a remote distributed environment
  • Create written documentation including system architecture, configuration guides, presentations, and other documents as necessary.
  • Work with product management team to accurately forecast timing and efforts of work following agile methodology
  • Provide timely reports on the status of projects as well as any unforeseen issues to management and to business stakeholders
  • Test fixes to ensure problems have been adequately resolved

Required Skills and Experience:

  • 3+ years of experience with Microsoft Dynamics CRM (Dynamics 365)
  • 7+ years of programming experience with .Net framework, C#, SQL Server, JavaScript or similar technologies
  • 3+ years' experience with Azure, AWS or other cloud compute vendors
  • Extensive MS Dynamics CRM experience that has included the following: Design, implementation and management of MS Dynamics
  • Experience developing and testing custom workflows, entities, objects, attributes with Microsoft CRM
  • Solid understanding of administration and security configuration
  • Experience migrating/integrating data with Dynamics
  • Node JS development with Javascript and Typescript

Preferred Qualifications:

  • Production experience across Microsoft Power Platform
  • Familiarity with Git
  • Experience developing front end applications with React/Angular/etc
  • Experience with common application platforms, development tools and best practices
  • Strong written and oral communication skills
  • Strong interpersonal skills, with a focus on rapport-building, listening and questioning skills
  • Strong technical writing skills
  • Ability to present ideas in user-friendly language
  • Highly self-motivated and directed
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong understanding of and ability to consume application APIs
  • Strong knowledge of Agile methodologies
  • Experience with IT troubleshooting principles and techniques


Bachelor Degree in Computer Science, Information Systems, or equivalent work experience is required. Microsoft Dynamics certification preferred.

Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts, in-house financial and health services
  • Generous paid-time off policy 
  • National/International Award Nights and Conferences
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • Contributory RRSP/RPP matching scheme
  • Company Share purchase scheme
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year

If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.

Location – Remote, Toronto

Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.  We value an inclusive and supportive workplace which truly reflects the diversification of our society.  Flight Centre Travel Group is committed to providing a barrier-free pathway throughout our recruitment selection process.  If you require accommodation because of a disability at any stage of our hiring process, please let us know in advance by contacting our Recruitment Team at

Applications close:

Back to search results Apply now

Share this:

| More
Already an applicant and want to update your preferences?
Change your details below.
Keen to skip the queue?
Sign up for alerts so you can be first to know when a new opportunity is posted.