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Product Designer

Apply now Job no: 508638
Brand: Flight Centre
Work type: Full time
Location: Queensland
Categories: Wholesale & Product, Marketing, Web, Creative & UX, Leisure Travel & Retail

At Flight Centre, our vision is to open up the world for those who want to see and in Consultant Commerce we strive to make it simple and fast for customers to Shop, Book and travel collaboratively with expert consultants anywhere and anytime throughout their travel journey.

Located conveniently in the heart of Southbank and the upcoming precinct for travel in Brisbane, Flight Centre Travel Group are fast growing market share and presence in a competitive world of digital travel. We work with some of the biggest flight and travel suppliers in the world to bring the widest and best product range to our customers' fingertips and bring travel to life.

As a UX/UI Product Designer - Intermediate at Flight Centre, you’ll contribute to the design of functional, engaging, and user-friendly digital experiences that seamlessly bridge the gap between our online and physical retail entities. In line with industry best practice and standards, you’ll create features and products that holistically balance the needs of our customers and the business.

Day to day, you’ll be:

  • Contributing to the development of detailed Product experience designs from project inception, through to build and launch.

  • Conducting user research activities including interviews, contextual enquiries, A/B testing, surveys, and metrics analysis. 

  • Contributing to the creation of UX deliverables including scenario mapping, user journeys and workflows, information architecture, wireframes, and interactive prototypes.

  • Contributing to the design of Products that embody core user experience principles whilst balancing the needs of customers and the business. 

  • Planning and conducting face to face and remote usability studies of existing and proposed designs and documenting recommendations for improvement.

  • Conducting heuristic reviews of existing workflows and documenting recommendations for improvements.

What’s in it for you?

  • Generous remuneration structure
  • Travel discounts, in-house financial and health services, access to internal 24/7 gym
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, Responsible Travel Charter, and Brighter Futures programs
  • Monthly awards nights, conferences, industry/social events, and the opportunity to attend global balls


Applications close: E. Australia Standard Time

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