Expression of Interest Discova Asia
Job no: 508182
Work type: Full time
Location: Bali, Indonesia, Phuket, Thailand, Chiang Mai, Thailand, Samui, Thailand, Siem Reap, Ho Chi Minh City, Vietnam, Hanoi, Vietnam, Bangkok, Thailand, Tokyo, Japan, Luang Prabang, Laos, Singapore, Kuala Lumpur, Malaysia, Hong Kong
Categories: Wholesale & Product
Hola. Salut. Ciào. 你好. Hello. We are Discova.
Discova delivers a wide range of in-destination services customised to its partners and their travellers including day touring, transportation, leisure groups, extended touring, educational travel and MICE.
If you love travel, you will find out that working with Discova is more than just a job. To be part of the Discova family is to be in your element. We offer an exciting career progression globally and a fantastic and supportive team culture and social events that are the envy of the industry.
We are not hiring at this moment, but we would love to know more about you and why you would like to join Discova a world of possibilities!
We have many different departments so to find out more then check out the descriptions below.
Product Team – Are you a designer of irresistible travel product? Do you love to explore every inch of this planet in search of amazing experiences for our travellers? You then you, have found your home.
The product is the heart of Discova and plays a crucial part in creating and negotiating the best products and contracts that make Discova so unique and a Global DMC that leads the way in our market. If you have industry knowledge, passionate about your destination or even a shark when it comes to negotiating with existing and new suppliers than we’d love to hear from you!
Marketing Team – If product is the heart then Marketing is the lungs. Your savvy marketing will breathe real life into the products and services that we offer our customers. You are the guardian of our brand and are responsible for how our look and feel is projected to our agents, customer and partners.You will be an integral part of development and execution of marketing plans to reach targets from brand awareness to product promotion. You should be a competent professional able to grasp consumer behaviour trends and generate creative ideas that will help to expand our company’s digital footprint and brand awareness. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community. Ultimately, you should be able to act as the face and voice of our brand and manage all community communications and maintain a strong online/offline voice and brand consistent with our marketing goals.
Fulfilment Team – If you are passionate about every aspect and detail of our customers journey with us our fulfilment teams are the people who put the puzzle pieces together. Anything from meeting our customers on arrival through to the end where we say “see you next time” is in their hands to ensure every aspect of their bookings are confirmed and our customers are looked after when traveling with Discova.
Customer Experience & Account Management Team - Our Customer Experience team focus on keeping the customer satisfaction at the core of every decision and behaviour. They are excellent communicators and wizards at problem solutions. Our Account management team play such a critical part of our customer journey with Discova. They are bridge between our people and our customers and are committed in ensuring our customer are looked after from the first time they deal with us and throughout any dealings with our people. Their relationship building is second to none and they quickly gain trust by listening, communicating and genuinely caring. Both roles help in establishing our reputation as a global travel company that offers excellent customer support during all sales and after-sales procedures.
Finance and Accounting Team – If you have an exceptional mathematical mind combined with a strong business orientation, then this is the place for you. You will provide us with accurate quantitative information, financial health, PNL of our business, while ensuring we’re compliant with all tax regulations. If you are numbers savvy and love meeting tight deadlines in a public listed company then you will be in your element in the Finance and Accounting Teams.
Business Solution and Technology Team – Do you speak code? Are you tech-savvy? Then join our Business Solution and Technology Team. We look after all IT functions including Business Analysts, IT Support Desk and IT security. Ultimately, you’ll ensure our IT systems are secure, consistent and reliable.
Peopleworks Team - Our Peopleworks team are passionate about attracting high calibre talent as much as we ensure our people are in their element by promoting a culture of diversity, inclusion and equal opportunities. We are committed to coaching, development and assisting leaders on how to lead high performing teams. We have 3 aspects that make us a whole. Our recruiters seek for the talent and provide an excellent candidate experience, our HR Professionals make sure that our new people are onboarded and have what they need during their employment with us and our Learning and Development Experts equips our people with technical and soft skills to enable them to be the best they can be in any situation.
Sales and Business Development Team – Our sales teams are passionate about our destination and creates a strong vision as to why new and existing customer would choose Discova as their DMC. They are creative, committed to delivering an incredible tailormade experience for our customers displaying why Discova are unique to other DMC’s, looking after every aspect of our customers. If you love the thrill of winning new business or converting more bookings and if you get a kick out of showcasing what or brand can do than you would want to join our sales teams!
Tour Guides and Tour Leaders – Are all ears, our feet on the ground and eyes on the future. If you are an excellent storyteller with a knack for customer service, then we want to hear from you. You will be the face and voice of Discova to our travellers and connect people and places with a world of possibilities.
Does these sound like you?
Then Bring your unique perspective, an open mind and a thirst for a challenge to Discova. We offer an exciting career progression globally and a fantastic and supportive team culture and social events that are the envy of the industry.
Get in touch now and Discova a world of possibilities!
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