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Travel Consultant - Phone-Based

Apply now Job no: 506716
Brand: Flight Centre
Work type: Full time
Location: Auckland, North
Categories: Leisure Travel & Retail

Enter the exciting and rewarding world of travel

If you have experience in retail, hospitality, sales or customer service, then you could be a Travel Consultant with Flight Centre. Get paid to sell air, land, cruise, tours and related travel experiences that exceed your customers' expectations.

Who We’re Looking For

• A passion for travel with trips to at least 3 countries outside of Aotearoa

• Sales experience with at least 1 year in a target-driven environment

• 6 months' experience in a contact centre - inbound or outbound!

• Customer-focused with the ability to build great relationships

• Target and KPI driven with a motivation to succeed


Job Responsibilities

• Sell flights, tours, accommodation, cruises and experiences

• Provide expert recommendations and tips

• Book and create tailored itineraries

• Manage a portfolio of new and repeat customers


What We Offer

• Career Development - you choose your career path and we'll help you get there - opportunities as Leaders, in Business and Wholesale Travel, Marketing or Technology

• Gym and retail discounts in your area

• Discounted travel with up to 75% off for you and a friend

• Paid volunteer day a year

• The best team bonding in the industry - monthly celebrations, dinners and awards

• Reward and recognition - earn trips around the world

• $500 uniform allowance - never buy work clothes again


The Hours and Training

• 4 weeks of fully paid classroom and on-the-job training (initial training will be standard business hours Mon-Fri)

• After training rosters are fixed Tuesday - Saturday or Sunday - Thursday 2:30-11:30pm, 11am-8pm or 12pm-9pm--we can accommodate your preference!

• An hour of 'me time' each week to do whatever it is that lifts you up

• Flexible working arrangements for established


Consultants Pay and Financial Benefits

• Full-time salaried role

• Base salary plus unlimited or uncapped commission with a minimum take-home pay of $45,000. Commission is paid out monthly

• Match 3% Kiwisaver contributions

• Generous discounts with the major insurance companies


If you've worked as a Retail/ Sales Assistant, Sales Rep, Team Leader, Salesperson, Customer Service Rep, CSR, Fundraiser, Sales Consultant, Shift/ Duty/ Store/ General/ Restaurant Manager, Contact Centre Rep / Agent, you have the skills for this role.


Apply now

It takes less than 10 minutes and is easy on your phone or laptop.

We have two vacancies available in our Central Auckland contact centre!

Applications close:

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