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Project One Deployment Lead

Apply now Job no: 503531
Brand: Flight Centre Technology
Work type: Fixed Term Contract
Location: New Jersey
Categories: Business Support

Key Qualifications


Weighting %


Deployment preparation


  • Ownership of coordination of store cutovers through the Americas for Corporate SME and Leisure, working with brand and area leaders to create the best rollout for the business.
  • Coordinate activities with financial & technical SME and 3rd party vendors.
  • Understand all project issues & risks at time of deployment.



  • Ownership of cutover project schedule
  • Coordination of the weekend cutover activities
  • Alignment of FCTG America’s business priorities with that of the Global P1 team priorities

Post Go Live


  • Provide clear and concise operational direction for stores cutover
  • Key escalation contact for post deploy issues along with Applications services.
  • Conduct the Post Implementation Reviews and incorporate the learning’s into future Market / Brand Plans.

Project Involvement



  • Support P1 Program Manager in the delivery of the end-to-end deployment plan activities
  • Support business changes associated to future projects via Change readiness plan, Impact assessments, Go Live and Post Go Live Assessments.
  • Minimize risks through transition to BAU through adherence to OBW processes.
  • When no deployments, assist with other project activities - Gap analysis, Test case and testing.



  • Develop key communication plans with all areas of the business across FCTG America


Key Qualities

Organisational skills

  • Establish goals and priorities, and allocate appropriate time and resources to activities to enable the achievement of these goals
  • Evaluate conditions, issues and potential impact of strategies on the Project and its outcomes/milestones and deliverables.
  • Recognise opportunities as they arise and introduce new and better ways of accomplishing objectives.
  • Promote continuous improvement and best practice in all components of the work.

Commercial Acumen



  • Results driven
  • Superior analytical, evaluative & problem solving skills
  • Execute effectively, consistently & in a time-pressure environment

Excellent Communicator


  • Foster open communication
  • Ability to analyse and communicate program information.
  • Ability to think independently, with well-developed written and consultation skills
  • Gain acceptance of advice and recommendations on significant issues, policies, processes and procedures from business units through effective communication and interpersonal skills

Partnering and Building Relationships


  • Professional and friendly in dealing with internal business partners and external suppliers
  • Builds and sustains productive relationships
  • Establishes rapport with partners
  • Builds trust in relationships

Industry & Business Knowledge

  • Knowledge of Flight Centre Travel Group global business network and models including wholesale, retail, online & corporate
  • Understand how each business unit contributes to Flight Centre’s goals and strategic direction and the core value drivers within each business. With each iteration of the program have a solid knowledge of business processes in order to ensure program outcomes match business outcomes. 

Makes effective decisions


  • Identifies and understands issues, problems and opportunities
  • Compares data from different sources to draw conclusions
  • Makes difficult decisions when required

Superior Leadership

  • Demonstrate ability to develop and deliver clear business vision
  • Ability to develop and drive teams to exceed business and personal goals
  • Extensive experience in forming and creating buy-in, ownership and empowerment within teams

Upholds Company Philosophies and Culture


  • Takes ownership for successes and failures
  • Demonstrates a belief in FCL philosophies and values
  • Exhibits a passion for their business and company
  • Encourages a sense of enjoyment in the workplace


Location: Montvale, NJ

email: careers@us.flightcentre.com

FCTG is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!

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