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Technology Implementation Manager

Apply now Job no: 503497
Brand: FCM Travel Solutions
Work type: Full time
Location: Kuala Lumpur, Malaysia
Categories: Corporate Travel


About Us

FCM is the corporate travel arm of the Flight Centre Travel Group, one of the largest travel company in the world with more than 20,000 employee worldwide and a total turnover of $22 billion. We are an award-winning global corporate travel management company ranking as one of the top five by size around the world. We operate a global network in more than 90 countries, employing over 6000 people.

 About the Role

The Technology Implementation Manager is responsible for coordination and implementation of global FCM products & technologies in the APAC region, mainly Online Booking Tool Implementation (eg. Concur, Cytric, Serko). These include all products & services as developed as part of the overall FCM global technology strategy & roadmap plan, along with eventual support of those technologies as required.

Key Responsibilities

  • Close coordination with the FCM global technology team and regional FCM partner leadership on identifying solutions that need to be implemented
  • Developing project plans & timelines for implementation
  • Prioritizing those activities and meeting those timelines to meet client expectations
  • Assisting in the strategy development for products
  • Local support & training of product usage and tools for internal & external customers


To become part of the FCM family, you'll need:

  • Solid knowledge and/or experience in computer science or travel consulting
  • Ability to multi-task and communicate with different stakeholders of all levels
  • Ability to cope with competing & short-term demands, establish priorities and deliver to fixed dates.
  • Be a solution oriented and anticipate issues and challenges and seek to find suitable solutions to resolve them.
  • A great communicator, multi-tasker and planner to deliver seamless and smooth implementation experience for all internal and external stakeholders

FCM is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! By joining the FCM team, you'll discover first-hand why we're recognised around the world as an outstanding employer.  

Is this the opportunity you have been waiting for? Apply Today!

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