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Virtual Corporate Travel Consultant – Experienced in Sabre

Apply now Job no: 502832
Brand: FCM Travel Solutions
Work type: Full time
Location: Virtual
Categories: Corporate

Virtual Corporate Travel Consultant –Experienced in Sabre

 

Position: Virtual (work from home) travel consultant position with experience in the business travel industry

 

This role will have you arranging domestic and complex international travel for busy executives including air, car hotel and ground transportation.

Before you begin your role, you will spend one to two weeks (paid) training in the local FCM Travel Solutions office. Once you have completed your training at our local FCM office, our new hires participate in a week of comprehensive classroom style (paid) training at headquarters in Montvale, NJ. This program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel agents handle the air, car, rail and ground transportation bookings as well as the ticketing, changes and the exchanges, our Learningcurve Training Program will help to prepare you with the necessary skills to be successful.    

You will also need to offer exceptional customer service to satisfy our business traveler’s needs. We encourage our Corporate Travel Agents to study the travel polices of our corporate accounts and develop a relationship with them so, essentially, when our valued business travelers have the need for business travel arrangements, they rest assured that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first name basis with.  

 

 

Qualifications

Minimum of 2 years Corporate Travel industry experience

Minimum of 2 years international expertise experience highly preferred

Sabre GDS proficiency required

In depth knowledge of world geography

Display highest level of integrity when dealing with internal and external customers

 

Job responsibilities

Working knowledge of Sabre GDS

Proficient with city, airline, hotel and car rental codes

Provide travel expertise to clients

Proficient with Microsoft Office (Word, Excel, Powerpoint and Outlook)

Strong organizational skills

Answer calls and emails within our SLA agreement

Book and issue airline, hotel, car and other reservations through our GDS system, accurately and efficiently

Check queues daily to ensure accuracy

Communicate effectively with other team members to solve problems and gather information.

Excellent computer and typing skills, which includes the ability to navigate between programs

Ability to identify a problem and see it through to resolution with minimal supervision

Ability to sit for extended periods of time without leaving work area

Willingness to demonstrate professional conduct at all times

 

What You Will Gain:

  • Discounted travel and fantastic incentives from the world's top travel providers
  • Industry renowned social events and excellent company culture
  • Exceptional career progression with opportunities across the globe
  • Fast-track leadership program to develop the future leaders of our business
  • Comprehensive leadership training career path support with business, product and leadership training
  • Free and confidential financial advice from our in-house health, wellness and financial advisors
  • Comprehensive benefits package including medical, dental, vision, 401k, life insurance, and stock options.

 

FCM @Home Virtual Requirements

Must have a dedicated work space within own residence

High speed internet capability with at least 10MBPS download and 1 MBPS upload speeds. DSL or Cable

 

Location: Virtual

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!

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