Corporate Travel Consultant- Northfield, IL ONSITE LOCATION-SABRE
As an FCM Corporate Travel consultant, you will join a team of other highly skilled travel consultants who provide exceptional traveler care to our College of American Pathologists corporate clients.
You will be responsible for assisting with the completion of both domestic and international travel arrangements and special requests.
Arrange routine and complex domestic and international business travel for air, car, hotel, limousine and rail, utilizing SABRE for VIP clients
Provide consultative multi-country routings for best fare and preferred carrier usage
Ensure optimum customer service while coordinating client travel policy responsibilities; effective use of computer systems
Research and resolve client inquiries
Use positive telephone service techniques; act on special customer requests and maintain excellent client relations
Provide travel expertise to clients
Answer calls and emails within our SLA agreement
Book and issue airline, hotel, car and other reservations through our GDS system, accurately and efficiently
Check queues daily to ensure accuracy
Communicate effectively with other team members to solve problems and gather information.
Minimum of 2 years Corporate Travel industry experience
Minimum of 2 years international expertise experience highly preferred
Sabre GDS proficiency required
In depth knowledge of world geography
Proficient with city, airline, hotel and car rental codes
Display highest level of integrity when dealing with internal and external customers
Proficient with Microsoft Office (Word, Excel, Power Point and Outlook)
Strong organizational skills
Excellent computer and typing skills, which includes the ability to navigate between programs
Ability to identify a problem and see it through to resolution with minimal supervision
Ability to sit for extended periods of time without leaving work area
Willingness to demonstrate professional conduct at all times
**This role requires working at the onsite location of College of American Pathologists in Northfield, IL.
We are looking for full time employees who can work Monday through Friday, 8 hour shift between the hours of 8AM to 5PM
Location: Northfield, IL / Chicago, IL
FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!