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Salesforce L3 Support Kuala Lumpur, Malaysia, Manila, Philippines, Dumaguete, Philippines Product and Technology
FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. This role will investigate & resolve level 3 Agent Workspace (Salesforce Service Cloud) and related technologies support cases within an agreed business SLA.