At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
As the Assistant Team Leader you'll work within our global technology team, Enterprice Technology Services (ETS), combining hands on project management delivery with team leadership, driving end to end technology initiatives while helping to shape a high-performing project management function.
This role offers the opportunity to lead impactful projects across our business pillar and play a key part in delivering an exceptional employee technology experience. Managing projects from initiation to completion while also supporting the development, coordination, and performance of the project management team.
If you enjoy working in a fast-paced environment, leading projects and fostering a high-performing collaborative team, we encourage you to apply!
Day in the life:
Project Management
- Lead assigned projects through all phases of the project lifecycle
- Develop project plans, timelines, budgets, and resource allocations
- Monitor progress, manage risks, and ensure timely delivery of project milestones
- Communicate effectively with stakeholders and manage expectations
- Ensure compliance with organisational standards, policies, and procedures
- Prepare project documentation, reports, and post-project evaluations
Team Leadership
- Lead, mentor, and support a team of project managers and coordinators
- Mentor, develop and coach team members to enhance skills and performance
- Facilitate team meetings, stand-ups, and collaborative planning sessions
- Promote a culture of accountability, innovation, and continuous improvement
- Assist in recruitment, onboarding, and training of new team members.
- Conduct project QA/Audit/Governance reviews and provide constructive feedback
- Resolve team conflicts and foster a positive, inclusive work environment
You'll be perfect for the role if you have:
- 5 + years proven experience in leading projects in a complex, multi-stakeholder environment
- Strong understanding of project management methodologies (Agile, Waterfall, Hybrid) and practical application
- 3+ Leadership, coaching, and interpersonal skills
- Experience working in alignment with PMOs or enterprise governance functions
- Relevant certifications (e.g., PMP, PRINCE2, AgilePM, SAFe, or equivalent)
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
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