Flight Centre Travel Group - Marketing Campaigns Manager - Toronto, ON
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
To learn more about Flight Centre Travel Group please click HERE
About The Opportunity
We are seeking a dynamic and results-driven Campaigns Manager to join our marketing team. The ideal candidate will have a strong background in B2B marketing, with a proven track record of developing and executing successful marketing campaigns. This role requires a strategic thinker who can create compelling campaign strategies that drive engagement, generate leads, and enhance our grow our brand awareness.
Key Responsibilities
- Develop and implement comprehensive marketing campaigns that align with overall marketing objectives and brand positioning.
- Create briefs for marketing campaigns, establish campaign OKRs, target audience and work with cross functional teams to ensure brief captures needs and delivers all assets required for campaigns.
- Own end-to-end delivery of our always-on campaigns in both English and French.
- Create campaign production schedules and oversee delivery on time, within scope, and within budget.
- Conduct market research and gather competitor intelligence to guide and improve campaign content and strategies.
- Work with the internal digital marketing team to develop paid media strategies aimed at achieving campaign acquisition and engagement deliverables.
- Liaise with 3rd party agencies where necessary to deliver parts of the campaign activity.
- Collaborate with sales, customer success, digital marketers and global teams to ensure alignment on messaging and objectives.
- Develop and deliver compelling content and creative assets that resonate with our target audience.
- Create and maintain the quarterly activities calendar for Corporate Traveller Canada and ensure it is aligned with global and regional campaign priorities.
- Oversee the production of all marketing materials related to campaigns, ensuring consistency in brand voice and brand codes.
- Monitor and analyze campaign performance metrics to assess effectiveness and ROI.
- Provide regular performance reports and insights to VP of Marketing and greater marketing team.
- Work closely with global campaigns manager to share and collect campaign insights, optimize campaigns and more.
Experience & Qualifications
- 3+ years of related marketing experience, preferably in B2B marketing.
- Experience in corporate travel/travel industry desirable but not essential.
- Excellent communication, writing, and presentation skills.
- Experience in working across large cross functional and globalized teams.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
- High level of adaptability and demonstrated ability to work in a dynamic and agile landscape.
- Proficiency in Salesforce, Microsoft suite (word, excel, powerpoint, etc.) and GA4.
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
- Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
- Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
- Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
- Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
- Personal connections: We are a big business founded on personal relationships.
- Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
- A career, not a job: We offer genuine opportunities for people to grow and evolve
- We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
- Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.
Benefits Include:
- Generous paid time off policy
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Group benefits including extended health care, dental and vision, gender affirming care, fertility care
- Insurance including life, AD&D, critical illness, long term disability
- Employee Assistance Program
- RRSP/RPP with matching
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
#LI-ED1#FCB#LI-Onsite
Location – Toronto, ON
If this sounds like the opportunity you have been waiting for then APPLY NOW.
For this position, we anticipate offering an annual salary of $98,000-$100,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca
🏆 Travel Weekly Magellan Awards: Silver Winner for Accessibility and Inclusivity (2023)
🌟 GBTA WINiT: DEI Leadership Pinnacle Award (2023)
✈️ CHHR: 5-Star DE&I Employer (2023, 2024)
🌍 Seramount, FCTG Mexico : Member of the Global Inclusion Index (2023, 2024)
🏅 Newsweek: America’s Greatest Workplaces for Diversity (2024)
