About the Opportunity
FCM Meetings and Events is looking for a natural networker and proactive go-getter to join the team as a Business Development Manager - Live Events.
At FCM Meetings and Events we have an elevated focus on strategy, content and technology. It’s all backed by the global strength and security of Flight Centre Travel Group’s (FCTG) flagship corporate travel brand FCM Travel. When you combine the talent, tech, global reach of our blended brand as well as the amazing ability of our people to think differently – the result is a meetings and events company LIKE NO OTHER.
The primary focus of this role is to gain and increase new business sales for Live Event Management including event production, digital and creative services, incentives and reward and recognition at a profitable level for the company.
This role is based in Sydney.
What you will be doing:
- Lead and execute business development initiatives in alignment with FCM’s strategic pillars and overarching sales objectives.
- Identify, pursue, and secure new business opportunities across the full suite of FCM Meetings and Events services.
- Drive profitable sales growth from both new prospects and existing clients, ensuring all business meets or exceeds minimum margin requirements.
- Build and manage a robust and accurate sales pipeline that supports revenue and growth targets.
- Ensure high conversion rates through strategic lead qualification, timely follow-up, and effective client engagement.
- Collaborate closely with events, production, and creative teams to develop tailored, high-impact proposals and presentations.
- Ensure all pitch responses clearly articulate brand standards, Customer Value Proposition (CVP), and market positioning, and that submissions are complete, persuasive, and meet all deadlines.
- Develop and maintain comprehensive client service plans, ensuring regular and strategic client engagement to foster loyalty and identify upsell opportunities.
- Actively communicate and collaborate with FCTG internal stakeholders, including the broader FCM Meetings and Events team, to align on sales strategies and share insights into client needs and market shifts.
- Leverage internal networks across FCTG to generate leads, uncover cross-sell opportunities, and support broader business acquisition goals.
- Represent FCM Meetings & Events at industry events, trade shows, networking functions, and client meetings to enhance brand visibility and build strategic relationships.
- Monitor and analyse industry trends, competitor activity, and market intelligence to inform and refine sales strategy and customer engagement approaches.
- Maintain accurate and up-to-date records of sales activity, pipeline status, and client communications using relevant CRM systems.
What you will bring to the role
- Demonstrated sales skills in the same or a similar role - with a preference for someone with event experience.
- Demonstrated customer service experience
- MICE product experience in key regions
- A knowledge of all relevant MICE suppliers
- Tertiary qualification in Business or related field desirable
What’s in it for you?
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
If you have the desire to be successful and achieve key business objectives with FCM Meetings and Events, APPLY NOW!
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