Groups Travel Consultant- FCM Meeting & Events RSA

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Brand: FCM Meetings & Events
Work type: Full time
Location: Johannesburg West
Categories: Events & Production

🌍 We're Hiring: Group Travel Consultant | FCM Meetings & Events RSA

Join one of the world’s leading travel management brands and bring your group travel expertise to the dynamic world of Meetings & Events! At FCM Travel Solutions, we’re growing our RSA-based M&E team – and we’re looking for a skilled, service-driven Group Travel Consultant to help us deliver exceptional client experiences.

✈️ About the Role

As a Group Travel Consultant, you’ll coordinate group air bookings, venue sourcing, and related logistics for a diverse portfolio of corporate clients. You’ll work closely with internal stakeholders, suppliers, and clients to ensure every detail is handled with precision and professionalism.

If you thrive in a fast-paced environment, love building relationships, and take pride in delivering outstanding customer service, this role is for you!

🔑 What You’ll Do

  • Manage group travel and venue sourcing for corporate M&E clients

  • Deliver exceptional, proactive service while meeting tight deadlines

  • Build and maintain strong client and supplier relationships

  • Accurately interpret client needs and provide tailored solutions

  • Meet and exceed turnaround time SLAs

  • Resolve service issues quickly and professionally

  • Follow FCM’s One Best Way (OBW) systems and processes

  • Work towards KPIs while maximising preferred supplier usage

  • Stay engaged with internal comms and team development initiatives

✅ What You’ll Bring

  • Experience with group travel bookings (essential)

  • GDS proficiency – Amadeus preferred (essential)

  • Excellent communication and multitasking abilities

  • Strong customer service background, ideally in travel or events

  • Highly organised, with a keen eye for detail

  • Ability to influence and consult clients effectively

  • Positive attitude and commitment to personal growth

  • Knowledge of venue sourcing and MICE suppliers (desired)

  • Experience using Cvent or Wrike (a plus)

🌟 Why FCM?

  • Be part of a global leader in travel and events

  • Work with passionate people in a collaborative culture

  • Access world-class tools, systems, and supplier networks

  • Enjoy opportunities for career growth and development

  • Help shape extraordinary group experiences across SA and beyond

 

Ready to deliver exceptional group travel experiences? Apply Now!

#LI-JM1#LI-Onsite

 

Applications close: South Africa Standard Time

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