Hello, Hej, 你好, Salut!
Flight Centre Travel Group are seeking a diligent Program Manager to join our Corporate Project Management Office team. We are looking for someone who is self-driven and self-motivated with a strong efficiency of partnering and building relationships. The Program Manager will support and guide teams throughout the planning, delivery and execution of a range of initiatives. This will include developing project plans, coordinating resources, managing budgets and risks, meeting reporting requirements, facilitating decisions and supporting initiative related activities to ensure outcomes deliver benefits.
What you'll do...
- Be fully accountable for the planning, delivery and execution of projects within the relevant value stream. These will be achieved on time, on budget and within agreed scope in line with the Program Management Office framework
- Effective coordination of resources and time to achieve deliverables within a timely manner
- Effective management of risks, issues and dependencies
- Consult and negotiate with diverse stakeholders at all levels by managing their expectations, viewpoints, and interests regarding the scope, complexity, and sensitivity of projects to deadlines
- Be a coach for the Program Management Office frameworks
- Guide others on how to effectively deliver initiatives
- Provide guidance and leadership to unblock project work, including managing resourcing, budget, quality, scope and timelines
- Demonstrate strong familiarity with program/project management tools and the Agile methodology
- Effectively document and manage detailed project risks and issues and escalate/communicate these to relevant leaders as required
- Consider, recommend, and drive the change management approaches suitable to the change impact, size and nature of the project
- Contribute to the Project Management practice through continuous improvement initiatives
Who you are...
- 2-5+ years demonstrated experience in project or program management
- Hands on experience of program/project management processes, systems, standards and procedures
- Excellent stakeholder management skills
- Experience using project scheduling/planning tools like MS Project/Planner/Smartsheet/Wrike
- General industry knowledge (SDLC, ITIL, Agile)
- Aptitude for solving problems and thinking outside the box
- Experience in managing programs of work end to end, from definition to operational and customer rollout.
Extra travel points if you have...
- Relevant industry certification (PgMP, Prince2, PMP, PMI-ACP)
- Relevant Bachelor’s or Master’s degree
- Travel industry experience
What you'll enjoy...
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
We value you...
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Who we are...
Since our beginning, our vision has always been to open up the world for those who want to see.
As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).
We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.
We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.
Irreverence. Ownership. Egalitarianism.
#LI-ME1#LI-Onsite
